Customer Experience Assistant

9 hours ago

Tempe, Australia Decathlon Full time

Join the Biggest Sporting Retailer - NOW IN AUSTRALIA
- Store discounts for teammates and their families
- Career progression to management

**Passionate about Customer Service? D**
**ECATHLON AUSTRALIA IS LOOKING FOR YOU**

Decathlon is an international sporting goods company with presence in over 70 countries worldwide. We are looking for the passionate sports lovers of Australia to join our Customer Service Team in Tempe, Sydney. We started our Australian activity in 2016 with our online business, and we now have seven large stores across Sydney and Melbourne with plans to expand further throughout Australia.

**Customer Service (2IC) Teammate**:
**SYDNEY**
The key to our retail business is our teammates, we are proud of our retail leaders and ensure they have the correct support and career development opportunities As a Customer Service Teammate in our MVP Team your role is to ensure all customers leave our stores, wanting to come back again From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5-star shopping experience.

This is a FULL-TIME role with some weekend work required.

**KEY RESPONSIBILITIES**

**Customer Service** - Through your own passion for sports and communicating with others you share your knowledge and positivity about everything Decathlon and the benefits of becoming a Decathlon member.

**Customer**
**Experience** - Our Customer Self Service process is state of the art, but nothing beats the human touch. You're the last point of call for our customers so leaving only the best impression is key.

**Team**:

- It's a small but dynamic fun team. There's always something to do and teamwork is core to the Decathlon values.

**WHAT YOU NEED TO SUCCEED**

**WHO YOU ARE;**
- You are an active sportsperson who is passionate about Sport and Customer Service.
- You've succeeded in a Customer Service type role before.
- Problem Solver with excellent communication skills
- You are a team player who thrives in fast-changing environments
- You are ambitious you want to grow in responsibilities and develop your career
- Able to play as part of the team during the busiest times (weekends and holidays).

**Application Details**:

- Permanent Residents and Citizens to apply
- Location: Sydney, Tempe
- Australia or New Zealand resident

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