
Front Office All Rounder
3 days ago
**Seeking a Front Office All-Rounder**
Are you energetic, articulate, and a self-motivated professional?
Would you like to work with an exciting dynamic hotel team?
Our contemporary all apartment hotel in Chatswood is looking for you
Silkari Suites at Chatswood is a short stroll from Chatswood train station, located in the heart of Chatswood’s shopping and entertainment precinct offering a variety of studio, one and two-bedroom apartments.
**Job Tasks and responsibilities**:
- Check-in and check out guests,
- Answer incoming calls and attend to guest queries,
- Enter data into system and balance at the end of each shift,
- Issue room keys to guests and ensure procedures are followed in relation to guest confidentiality,
- Provide friendly, personalised customer service at all times,
- recommend restaurants and places of interest according to guest's needs,
- ensure the smooth running of the reception desk,
- Other varied hotel administration tasks,
- Maintain a high quality of work in a busy environment,
- Work collaboratively with the front office team in the day-to-day running of the hotel.
**Skills and Experience**:
As an integral part of delivering exceptional customer service you will need to possess:
- Previous experience in the hotel industry will be highly regarded,
- Proven passion for customer service,
- A high attention to detail, be self-motivated, task and results-driven and able to work in a team environment, as well as independently,
- Outstanding written & verbal communication skills,
- The ability to multi-task as well as work under pressure,
- A strong work ethic, energetic, a quick learner, and excellent personal presentation,
- Availability to work on a 7-day rotating roster.
**Employment Conditions**:
Must have working rights in Australia.
If you feel you possess these qualities and would like to be part of our dynamic team we want to hear from you
**Job Types**: Full-time, Part-time, Casual
**Salary**: $23.00 - $29.00 per hour
Schedule:
- Rotating roster
- Shift work
Supplementary Pay:
- Penalty rates
Work Authorisation:
- Australia (required)
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