Programs Assistant

**QLD, South Pine Indoor Sports Complex**, **Moreton Bay Region** **- Brendale 4500**
- Start your leisure career with the leading leisure and venue operator
- Great staff perks and access to amazing leisure & aquatic venues
- Opportunity to make a real difference in a supportive team

**This is a great opportunity for a passionate and innovate program specialist who enjoys taking personal ownership of developing great programs for the community.**

**The Venue**

Moreton Bay Region is again sprinting ahead of the field to be Olympics ready, completing the brand new $15.8 million Indoor Centre. The stadium can host 2,000 fans in show court mode and it even doubles as a venue to host community events and conferences, with five brand-new multipurpose rooms and suites.

**South Pine Indoor Sports Complex** is the hub for many sporting clubs in the area. The stadium offers the opportunity to all local sporting clubs to take advantage of this amazing, well-equipped space. The stadium caters for basketball, netball, volleyball, badminton, futsal and many more sports and community programs.

**The Role**

Reporting directly to the Stadium Venue Manager, the **Program Assistant**’s primary responsibility is to assist in the day-to-day operations of the facility. **You will be a customer service champion** and have an eye for detail. Your tasks will involve assisting our guests with their inquiries, cleaning and setting up for sports and event, working in the café and facilitating any internal program and services.

Your cover letter should state your availability for the role as we are open 7 days a week. Evenings and weekends being our peak foot traffic. You will commence as a casual employee but a permanent role could to created for the right individual that displays exceptional customer service skills.

Skills & Attributes:

- Delivering exceptional Customer Service to our customers and user groups
- Maintain compliance with all safe work methods and risk management procedures by routinely checking all areas of the facility
- Perform day to day tasks to ensure the venue operates safely and effectively.
- Assist in facilitation of programs to the local community and user groups
- Coordination and managing all internal sporting competitions
- Be responsible for venue opening and closing tasks including venue presentation
- Assisting with cleaning duties when required
- Maintain all program equipment in safe working order

ESSENTIAL:

- Current First Aid Certificate (Level 2)
- Current CPR Certificate
- Police Check
- Current Working with Children Check or equivalent
- Strong customer service background
- Knowledge of leisure-based programs
- ** Must have evening and weekend work availability**. Dry site (no aquatics)

DESIRABLE:

- Competent ability with Microsoft Office and prior experience/knowledge of sales processes
- Basketball and/or Futsal experience/referee qualifications will be highly regarded
- Experience working with multicultural individuals and groups
- Experience with sporting competitions and events
- Barista trained and food handling experience

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**We’d love to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.