Data Centre Technician 24/7 Shift Worker

5 days ago

Melbourne, Australia Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
The role is based in Melbourne and involves shift work.
The 24x7 Data Centre Technician role performs operational activity within the Data Centre. Undertaking scheduled and ad hoc tasks set out by the 24x7 Operations Manager.
The Data Centre Technician performs a large number of remote hands and first level support tasks including installation of customer equipment, cables and cabling infrastructure.
You must maintain a strong customer focus, obsessing over customer deliverables and demanding the highest standards in operational deliverables.
About you
- Process driven - administrative duties kept up to date
- Able to work independently and trouble shoot customer issues
- Experienced in customer IT support or Data floor specialist
- Able to deal with emergencies and conflict situations calmly and effectively.
- Extensive experience in operational efficiencies and operational process creation and reviews.

**Responsibilities**:
This role is responsible for undertaking operational tasks and acts as on-site support for the Data Centre Operations team who are actively engaged in the daily BAU running of our Data Centres. The responsibilities outlined below must be regarded as a representation of their duties which may be more inclusively described as being: “any matter related to the provision of Data Centre services by Datacom to our customers”.
- Providing Nightly Batch Services
- Providing First Level Support and Troubleshooting to clients
- Supporting Datacom’s outsourcing facilities environment, this is not limited to:

- Completing all operational tasks:

- Ensure adherence to (and documentation of) existing and new standards relating to customer change
- Assist with floor capacity reporting & management
- Hands on assistance for hosted customers.
- Basic rack equipment fault finding.
- Basic to intermediate understanding of IT systems & devices
- Cleaning Datacom Data Centre (DDC) areas.
- Taking and recording deliveries plus all aspects of secure store management
- Responsible for ensuring all management systems and documentation are fully up to date (and compliant where applicable) at all times, including but not limited to
- DC Applications suite (to be defined)
- Cherwell (Ticketing/change)
- Cabling documentation
- Provide expertise in racking/cabling (both as hands-on training and via standardising documentation)
- Ensuring consistency of standards, processes, and methods of communication are consistent across Data Centres, including recommending or creating standards as required

Why you want to join us
Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

  • 24/7 Data Centre Technician

    1 week ago

    Melbourne, Victoria, Australia NEXTDC Full time $60,000 - $80,000 per year

    Company Description At NEXTDC we are building the heart of Australia & Asia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed technology...

  • 24/7 Data Centre Technician

    1 week ago

    Melbourne, Australia NEXTDC Full time $60,000 - $80,000 per year

    Company Description At NEXTDC we are building the heart of Australia & Asia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed technology...

  • 24/7 Data Centre Technician

    1 week ago

    Melbourne, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...

  • Data Centre Service Technician

    2 weeks ago

    Melbourne, Victoria, Australia CDC Data Centres Full time $90,000 - $120,000 per year

    Melbourne's team is expanding with a new Data Centre. Join our team from October/November 2025 Trade qualification- HVAC or Electrical or Mechanical Tailored CDC Academy and hands-on training provided 24/7 Shift - 2 days, 2 nights- 4 days off About Us:CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities....

  • 24/7 Data Centre Technician

    1 week ago

    Melbourne, Australia NEXTDC Full time

    Company Description NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX100 listed company with 12 data centres...

  • 24/7 Data Centre Technician

    3 days ago

    Port Melbourne, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build, and operate world class, industry leading, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100...

  • Data Centre Technician

    3 days ago

    Melbourne, Victoria, Australia CDC Full time

    About Us:CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all...

  • Data Centre Technician

    2 days ago

    Melbourne, Victoria, Australia CDC Full time

    About Us:CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all...

  • 24x7 Data Centre Technician

    1 week ago

    Port Melbourne, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed...

  • Shift Data Centre Technician

    4 weeks ago

    Melbourne, Victoria, Australia CBRE Asia Pacific Full time

    Join to apply for the Shift Data Centre Technician - Electrical (Melbourne) role at CBRE Asia Pacific1 day ago Be among the first 25 applicantsJoin to apply for the Shift Data Centre Technician - Electrical (Melbourne) role at CBRE Asia PacificAbout Us – CBRE Data Center SolutionsCBRE Data Center Solutions (DCS) is a global leader in delivering integrated...