Account Manager

**Job Description**:
**Account Manager - Starcom**

**The role**

As part of the HX Planning and Activation team, the Account Manager is responsible for planning, client service, and managing & developing the Account Executive and Coordinator. The Account Manager project manages all relevant craft specialists in the creation of client work and supports collaboration across the agency to ensure strong client relationships on a day to day basis. As a valued member of the team, the Account Manager is responsible for driving and enhancing our agency's culture of Never Standing Still. This role is across an Iconic Business, which requires a challenger mindset, alongside working across another massive global brand which is all about embracing digital, data and innovative ways to target hard-to-reach audiences.

**What you will do with us**
- Supports client leads to deliver innovative and creative solutions to client briefs and lead the day-to-day client and campaign management
- Uses good knowledge of products and services to drive business value for clients and Starcom
- Become an expert in our communications planning process, as well as the retail and pharmaceutical categories
- Collaborates with our global team, and local Saatchi wellness & Digitas teams to execute data-led planning
- Project manages client plans to ensure accuracy and budget
- Builds strong client relationship as a trusted member of the agency village, especially with the brands, research and creative agencies
- Oversee the financial management including invoicing and payments process in line with contractual terms agreed
- Champions operational excellence across all campaign and project delivery
- Sets example to team to keep abreast of current and future industry thinking and trends
- taking ownership of developing junior talent
- Manages the team including focusing on providing opportunities for them to deliver on individual personal growth plans
- Presents regularly both internally and to clients
- Oversees output from the team, providing quality control on any documents produced
- Understands the trading implications of planning decisions made to ensure Starcom and client objectives are delivered
- Understands and ensures that each team member fully understands and can deliver against client key performance indicators/targets
- Supports the Client Lead to ensure client and agency priorities are filtered through to the team - including helping to shape the team culture in a hybrid work environment

**What you will bring**
- Ideally 4+ years experience industry experience
- Intermediate planning knowledge across TV, Radio, OOH and Digital
- Capability using various media and industry tools including eTam, eRam, AQX, Asteroid, Roy Morgan, Facebook Business Manager, Google Campaign Manager OR DV360
- Strong written and verbal communication skills
- Strong client relationship management skills
- People management experience
- Awareness of latest market developments and trends
- Competent using Excel, PowerPoint and Word.
- Expertise across industry planning tools to deliver optimum plans for client KPIs/target
- Deep knowledge and understanding of financial management tool eg SpectraMD
- Strong working knowledge of the media marketplace and new opportunities
- Attention to detail that is second to none
- Able to provide solutions and think outside of the box
- A collaborative team member who thrives in working with others
- A true professional with strong time management and the ability to juggle multiple priorities
- Strong organisation skills with a love for being one step ahead
- Has a curious nature with a willingness for continuous learning and fearless growth

**The benefits of joining us**

Be a part of the Publicis Groupe family one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:

- A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
- A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us”
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
- A culture of open feedback and support to reach your goals through our Career Conversations program
- A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
- Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
- Access to counsellors, psychologists and professionals th