Patient and Visitor Support

2 days ago

Melbourne, Australia The Royal Women's Hospital Full time

Location: Melbourne | Northern Metropolitan

Job type: Part time

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management

Reference: 25764
- **Two positions available: Part time 22.8 hours per week ongoing / Part time 22.8 hours per week parental leave cover**:

- ** Parkville location with 7.6 hour shifts**:

- ** $65,442 - $73,003 + salary packaging + super + 5 weeks annual leave**

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

**About the role**

You will be the warm, friendly, inviting face for our patients, their families and visitors at the Information Desk in in the Welcome Centre. You will exemplify patient-centred service, always meeting patient experience benchmarks and exceeding patient expectations, and so contributing to their highly positive experience at the Women's.

A regular day will see you:

- Support people to navigate our services
- Guiding people to access accurate information
- Liaising with teams across the hospital
- Managing administrative processes and day-to-day operational functions

**About you**

You’ll bring with you:

- Experience in a customer facing position within healthcare or similar
- You are passionate about working with hospital consumers and staff
- You are punctual, professional and work well in a team
- You are adaptable to the changing needs of our consumers and hospital environment
- You have excellent computer skills

**Our benefits**

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leaveand purchased leave options

**Inclusion and belonging**

**Join us

  • Wait Team Member

    2 days ago

    Melbourne, Australia Patient Pro Full time

    **Show us what you're made of! All of our training is provided on the job - no experience necessary** Patient Pro is a Melbourne based, family-owned business that has been operating since 1965. A company stacked with development opportunities, we are currently seeking new casual Wait Team Members to join our team. **You will thrive in this role if...

  • Patient Services Assistant

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Private Hospital Full time $60,000 - $80,000 per year

    About the opportunityMelbourne Private Hospital as a Patient Services Assistant We're looking for experienced professionals to bring their skills to our team on a casual basis.Join the team at If you enjoy caring for people and providing high levels of customer service, then this is the position for you Melbourne Private Hospital have provided a range of...

  • Patient Services Assistant

    2 weeks ago

    Melbourne, Victoria, Australia Healthscope Limited Full time $60,000 - $80,000 per year

    Casual position with set shifts Mon- Fri, 6am- 12pmOn-going training opportunitiesPrevious PSA/AIN Experience DesirableAbout the roleAre you a Patient Services Assistant with excellent interpersonal and customer service skills, and a passion for delivering high quality patient care?John Fawkner Private Hospital is seeking applications from skilled Patient...

  • Patient Services Assistant

    1 week ago

    Melbourne Private Hospital, Melbourne, Australia Healthscope Full time $60,000 - $80,000 per year

    About the opportunityJoin the team at Melbourne Private Hospital as a Patient Services Assistant We're looking for experienced professionals to bring their skills to our team on a casual basis. If you enjoy caring for people and providing high levels of customer service, then this is the position for you Melbourne Private Hospital have provided a range of...

  • Patient Services Attendant

    2 weeks ago

    Melbourne, Victoria, Australia Peter MacCallum Cancer Centre Full time $60,000 - $80,000 per year

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...

  • Patient Services Attendant

    6 days ago

    Melbourne, Victoria, Australia Peter MacCallum Cancer Centre Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...

  • Patient Services Assistant

    2 weeks ago

    Melbourne, Australia Melbourne Private Hospital Full time

    **About the opportunity** Join the team at Melbourne Private Hospital as a Patient Services Assistant! We're looking for experienced professionals to bring their skills to our team on a casual basis. If you enjoy caring for people and providing high levels of customer service, then this is the position for you! Melbourne Private Hospital have provided a...

  • Patient Services Attendant

    7 days ago

    City of Melbourne, Australia Peter MaCallum Cancer Cente - Peter Mac Full time

    Overview Select how often (in days) to receive an alert: At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide...

  • Patient Services Assistant

    1 week ago

    Melbourne, Australia Melbourne Private Hospital Full time

    _Be part of a friendly and supportive team _ - _Variety of shifts on offer to suit your lifestyle _ - _Work across our network | acute hospitals, mental health facilities and rehab centres, plus a national network of hospitals_ **About the opportunity** Join the team at Melbourne Private Hospital as a Patient Services Assistant! We're looking for...

  • Patient Administration Assistant

    11 hours ago

    Melbourne, Australia Ramsay Health Care Full time

    **The Northern Private is a brand-new Ramsay Hospital highlighting the best of patient care and digital transformation. Work at a NEW premier, state of the art facility now open!** - Casual opportunities available!_ **The Opportunity** Joining our team as the Administration Assistant, your responsibilities will include welcoming patients, admissions and...