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Customer Service Officer

3 weeks ago

Moss Vale, Australia The Know How Group Full time

Part or Full Time negotiable
- Immediate start for the right person
- On going work, career progression

This is a varied role but a typical day will involve:

- process quotes and place orders into netsuite
- Maintaining filing system
- entering sales orders
- Using excel spreadsheets
- scheduling of deliveries and chasing up deliveries
- cover reception duties during breaks when required
- troubleshoot solutions to improve the customer experience

The main system is netsuite a CRM and accounting system. Training will be provided.

**Job Types**: Full-time, Part-time

**Salary**: $45,000.00 - $72,716.87 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Moss Vale, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person