Critical Incident Counsellor

2 weeks ago

Brisbane, Australia LifeWorks Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We are seeking a clinician to provide clinical excellence in the delivery of critical incident support, including psychological first aid and trauma-informed brief interventions to impacted organisations and clients. The role is an exciting opportunity to make a real difference to individuals and organisations - no two days are the same.

The role will have a large on-site component. The clinician can be based in any capital city in Australia.
- What We Are Looking For:
- Qualifications in Counselling, Psychology, or Social Work.
- Professional registration with the relevant health professional body (AHPRA, AASW, ACA- Minimum level 3, PACFA- Minimum level 3).
- Minimum three (3) years experience.
- Ability to clinically manage client risk, and work within a trauma-informed framework.
- Excellent customer service skills with the ability to be empathetic and proactive with our organisation stakeholders.
- Confidence with computer systems is an asset.
- What We Are Offering:
- Flexible working arrangements - including some options regarding working from home and adjustments to hours. We can work with you to find mutually suitable arrangements.
- Access to peer consultation and external supervision.
- Access to hundreds of professional development courses to help you further your clinical skills as you see fit.
- Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or other specialist services.
- Other benefits include wellbeing days, volunteer days, and a generous parental leave policy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

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