Infrastructure and Security Implementation Lead

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’
Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.
We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.
**Description**:
The Opportunity
As the Infrastructure and Security Implementation Lead, you will play a pivotal role within the Digital Services team, contributing to the evolving infrastructure and cybersecurity needs of Housing Choices Australia (HCA). Reporting directly to the Director of Digital Services, this role is responsible for the end-to-end implementation of crucial changes and initiatives. You will lead high-level stakeholder engagements, ensuring the Digital Services department is positioned as a valued partner, integral to achieving HCA's strategic goals. This is an exciting opportunity to make a lasting impact, influencing technology, security, and infrastructure across a dynamic and growing organisation that operates in five states and twelve group entities.
What you’ll do
- Lead and manage the implementation of infrastructure and cybersecurity initiatives across HCA’s digital services.
- Develop and track key activity milestones, adjust plans and resources as necessary to meet deliverables.
- Coordinate and manage IT vendors for change and release management while tracking financials, including budgets and forecasts.
- Oversee test plan development and UAT activities to ensure all requirements are met before deployment.
- Identify, monitor, and implement controls to mitigate risks associated with infrastructure and security changes.
- Collaborate with internal and external stakeholders to ensure smooth implementation and successful outcomes.
- Develop and execute change management plans, including training for impacted system users and administrators.
- Provide leadership, mentorship, and support to foster a high-performing, collaborative team environment.

This position offers a platform to lead cutting-edge projects and drive meaningful change within a supportive, forward-thinking organization.
**Skills and Experiences**:
**What you'll bring**:
As the Infrastructure and Security Implementation Lead, you will bring extensive expertise in managing complex ICT infrastructure and cybersecurity initiatives, with a proven track record of successfully delivering multiple changes in fast-paced environments. Your ability to plan, organise, and lead projects will be critical, as will your strength in collaborating with senior executives and managing key stakeholder relationships. You will leverage your technical knowledge, project management experience, and strong communication skills to drive impactful outcomes and navigate challenges effectively.
- Genuine interest in social justice and the not-for-profit sector
- Tertiary qualifications in Information Technology or relevant experience, with ITIL certification as essential.
- Extensive experience managing ICT infrastructure and cybersecurity projects, including incident management and remediation.
- Proven success in leading multiple changes and initiatives within a fast-paced, complex environment.
- Strong project management skills with the ability to plan, schedule, and deliver outputs for both yourself and your team.
- Demonstrated ability to collaborate with senior executives and navigate complex stakeholder environments.
- Well-developed written and oral communication skills, with the ability to influence and negotiate effectively.
- Strong conceptual, analytical, and problem-solving skills to tackle complex issues and deliver outcomes.
- Experience in working with third-party vendors and ensuring successful implementation of IT changes.
- Ability to manage conflicting priorities and maintain high-quality service delivery under pressure.

What we offer in return
- 5 Weeks Annual Leave
- Flexible working arrangements
- Salary Packaging for living expenses, meal, and entertainment expenses
- Excellent career development opportunities
- Recognition program
- Salary Continuance Insurance
- 16 weeks paid parental leave
- Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures
- Provide a current driver’s license and wil