Cx/ux Analyst

9 hours ago

Parramatta, Australia Genesis IT&T Pty Ltd Full time

A leading government agency is seeking a
**CX/UX Analyst** for an initial
**6 month** contract based in
**Parramatta/hybrid**.

This role will lead user and customer research to inform design work and to iterate existing experience artefacts such as personas or customer journeys.

**Key responsibilities for this role include**:

- Support viable and sustainable product solutions from design through discovery, framing and iterating development
- Continuous improvement within a **Human-Centered Design (HCD)** framework to design
- Lead usability, accessibility and user acceptance testing of new digital services
- Assist in conducting business process analysis and needs assessments in an effort to align information technology solutions with business initiatives

If you have
**3+ years** in
**CX** or

We are actively interviewing for this position. This supportive employer offers a
**hybrid office/WFH** environment. To be considered for this position please
**APPLY** today. Got questions? Contact
**Alec** on

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