Customer Service

2 weeks ago

Chermside, Australia Place Estate Agents Full time

Place Ascot opened its doors in 2004, bringing the vibrant Place style to this area and surrounding suburbs with its unique ‘one office, multiple locations’ approach to real estate. Directors Patrick McKinnon and Drew Davies lead a first-class team of top real estate professionals to ensure that the Ascot office continues to uphold the incomparable Place standards whilst always increasing its presence and stellar reputation.
Due to continued growth, we are excited to announce a fantastic opportunity for a Customer Service and administratively focused individual who is looking to get their introduction to the Real Estate industry. You will be a pivotal team member to the office’s success as you’ll work as an internal support for a number of agents to ensure that they can focus on listing and selling property.

**About the Role**:

- Greet and provide exceptional customer service to all clients and colleagues both in-person and over the phone;
- Receive and delegate all incoming calls with knowledge and confidence;
- Ensure the meeting rooms and communal areas are kept clean and presentable;
- Assisting with the preparation of Form 6, Contracts and Marketing, including processing such documents;
- Support both sales and property management functions in an administrative and compliance capacity; and
- Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction.

**Requirements**:
**Requirements**:

- Experience in a previous customer facing or administration role would be highly advantageous;
- Confident and outgoing nature with the drive to go above and beyond;
- Strong verbal and written communication skills;
- Experience using Office 365 necessary, with experience in CRM software advantageous;
- Have the ability to manage multiple deadlines with ease;
- Professional presentation; and
- The desire to grow, develop and value-add within a team environment.

Our philosophy here at Place is simple, to help people find their happy Place, we are proud to be one of Brisbane’s leading Residential agencies. Don’t just take our word for it, check out #lifeatplace to learn more about our People and our Place.
With opportunities for growth and celebrations for your wins, why not make our Place, your Place?

**Benefits**:
**Benefits**:
At Place, we understand the importance of having highly trained and skilled people. That's why we prioritize ongoing learning and development opportunities for everyone within the Place community throughout the year. Our commitment to personal and professional growth empowers our people to excel in their roles and achieve their career aspirations, all while representing the Place brand with excellence. When you join Place, we will support you with:

- Exceptional personal growth opportunities;
- Staff recognition and reward programs within a healthy work culture;
- Internal and external training to empower you with knowledge;
- A fun, supportive and energetic office culture;
- A social calendar filled with companywide and team events; and
- A Dream Manager Mentor Program;
Our philosophy here at Place is simple, to help people find their happy Place, we are proud to be one of Brisbane’s leading Residential agencies. Don’t just take our word for it, check out #lifeatplace to learn more about our People and our Place.
With opportunities for growth and celebrations for your wins, why not make our Place, your Place?

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