Administration Assistant Nsw State Government

6 days ago

Cessnock, Australia Alexander Appointments Full time

$32.50-$38 per hour + Super | 38hours per week, 7day rotating rosters
- NSW State Government | Cessnock Location
- ASAP Start | Estimated 12-month temp assignment, with a potential to extend
- **$32.50-$38 per hour + Super, depending on experience | 38hours per week, 7day rotating rosters**:

- **NSW State Government | Cessnock Location**:

- **ASAP Start | Estimated 12-month temp assignment, with a potential to extend**

**About the Company**
Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community.

**About the Role**
They are currently seeking an experienced Administration Assistant to join their team in Cessnock. This is an estimated 12-month temporary assignment, with a strong potential to extend.

Working within the Custodial Corrections business unit, you will be required to provide a wide range of correctional administrative support services to facilitate the delivery and performance of the Correctional Centre. This role involves financial administrative duties including handling inmates internal accounts and files.
- As a representative for Correctional facility, please note that this role includes mínimal inmate interaction_

In this rewarding role, you will be undertaking the following duties
- Act as first point of contact, including reception and switchboard duties
- Deliver high level professional customer service
- Answering enquiries, providing accurate and timely responses
- Escalate complex issues to senior team members, when required
- Create and process visitor bookings
- Manage, sort and distribute incoming and outgoing mail
- Update and allocate phone numbers in a bespoke system
- Generate routine correspondence ensuring concise and information if provided
- Gather and collate information, generating report and making recommendations to support informed decision-making outcomes
- Provide a wide range of correctional administrative support functions to the team including preparation of files, sentence administration, inmate classification / case management, documentation and reports
- Manage and maintain inmate accounts including processing of payments and cash handling
- Establish and maintain key stakeholder relationships, facilitating collaboration, partnerships and contribution of idea’s
- Manage and maintain office equipment and stationery
- Records and database management ensuring high integrity, accuracy, and confidentiality
- Contribute to continuous improvement initiatives

**About You**
To be successful in this great assignment you will have the following
- Previous administration or business support experience
- Demonstrated experience working within a complex and sensitive environment
- Impeccable communication skills, both verbal and written
- Professional, resilient and a great work ethic
- Strong computer literacy skills and proficiency especially with MS Office suite, OIMS and TRIM
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- High attention to detail
- Flexibility to work 8am-4pm across a 7day rotating roster, 38hours per week
- Willingness to undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

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