Patrol North

With over 1.3 million members, RAC is one of Western Australia’s most trusted and iconic organisations. Purpose-led and member-focused, we are committed to creating sustainable value, fostering growth, removing barriers, and leading positive change for a better WA.

The Position:
We are seeking experienced and passionate Automotive Mechanics who are ready to take the next step in their careers. If you’re looking for a role where your technical expertise and customer service skills make a real difference every day, this is the perfect opportunity for you. Join our dynamic team as a Roadside Patrol Mechanic and help us deliver exceptional assistance to our members when they need it most.

About the Role:
Working on a flexible rotating roster of 8 hour shifts between 6:00am and 11:30pm, Monday to Sunday, your key responsibilities will include:
- Responding to roadside assistance callouts, providing prompt and effective mechanical support to RAC members.- Diagnosing and troubleshooting a wide range of vehicle breakdowns with efficiency and precision.- Performing minor mechanical repairs, adjustments, and services including battery replacements, tyre changes, and jump-starts.- Delivering outstanding customer service, ensuring member safety and satisfaction during challenging situations.- Coordinating with towing services or other specialist support where necessary.- Maintaining accurate and detailed service records in line with RAC’s policies and procedures.- Start your day from a designated RAC location.

What We’re Looking For:
To be successful in this role, you will possess:
- Proven experience as an Automotive Mechanic with strong diagnostic and repair capabilities across various makes and models.- Relevant trade qualifications in Automotive Mechanics or a related field.- A Motor Vehicle Repairer’s Licence (light vehicle repairs mandatory).- A current and valid driver’s licence with a clean driving record.- Excellent problem-solving abilities and the capacity to work independently.- Strong communication and interpersonal skills, with a genuine passion for helping others.- A customer-first mindset, with the ability to provide calm and supportive assistance under pressure.

What We Offer:
- Competitive salary including 12% Super plus generous shift allowance, penalties and benefits package - Based on a 38-hour week.- A meaningful career with a purpose-led organisation that invests in the WA community.- Ongoing professional development and career advancement opportunities.- A fully equipped and serviced RAC vehicle for work use.- Comprehensive member benefits including free Roadside Assistance and discounts across RAC’s wide range of products and services (Holiday Parks, Security, Finance, Auto Services, Insurance and more).- Access to RAC’s Community Volunteering Program and wellbeing initiatives.

How to Apply:
If you're ready to drive your career forward with RAC WA, we’d love to hear from you Please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for our team. Applications should be submitted through our online portal by clicking APPLY NOW.

Please note: Applications will be reviewed as they are received, and RAC reserves the right to close the vacancy without notice.

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