Customer Service Ttp Macquarie Park

1 week ago

Macquarie Park, Australia SMS Professional Full time

Temp to perm
- $35 per hour
- Short walk from the Metro

We have a great opportunity available working for this company leader located in Macquarie Park, the role is for an experienced Customer service operator to join this global organisation. Starting as a temp then transition to perm, working in the new offices in Macquarie Park, which is in walking distance to the metro.

This position will see you dealing directly with patients, hospitals and clinics, ensuring they have the right equipment to undertake home treatment. The role includes but is not limited to:

- Creation and set up of all new patients
- Organisation of the initial delivery and follow through
- Liaise with treating hospitals on patients details and requirements
- Follow up on new patients pre and post ordering
- Review and investigation of customer complaints
- Data entry of all relevent information
- Incoming and outgoing calls
- Previous experience working in a similar role
- Proficiency in using ERP systems - preferrably SAP, but not essential
- Strong time management and organisational skills
- The ability to multi task
- Excellent, clear communication skills

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