V- Retail Assistant

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The Retail Assistant Geelong West Thrift Shop role provides support in raising much needed funds to enable The Salvation Army (TSA) to serve the needs of the local community, whilst providing an environment where customers and volunteers are treated with the dignity and respect reflected in the values and mission of TSA.

The Salvation Army (TSA) Thrift/Family Stores are vibrant places where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community. You can be a part of this by volunteering a few hours per week as a Retail Assistant helping with sales, merchandising and quality control.

A typical day as a volunteer Retail Assistant will see you attending to customer needs whilst maintaining a welcoming environment and contributing to a positive in-store experience. The Retail Assistant supports the Store Manager in operations of the store ensuring quality customer service, receiving donations, sorting/lifting donated goods, pricing and maintaining the general appearance and upkeep of the shop. Displaying and visual merchandising of stock and responding to customer enquiries will also be included in your day. Your attention to detail and a desire for order and sparkle will be assets in this role as will your upbeat and friendly attitude.

Equally important, all Retail Assistants are responsible for fostering a culture of inclusiveness and community spirit amongst the volunteer team, which will in turn enhance the customer experience in the store.

Personal Attributes & Qualities
- Reliable, fit, active and able to lift and carry
- Team worker with positive outlook
- Proactive and self-motivated
- Good match for the team and TSA values

Work Health & Safety
- Understand and use PPE
- Work according to policy and procedure
- Look after personal and organisational property
- Maintain a safe and healthy environment

Qualifications & Experience Requirements For The Role

Mandatory Requirements Of The Role
- Complete The Salvation Army's volunteer registration, training and induction modules and any other training as required
- Integrity Checks may be required. The Salvation Army is a child safe organisation.

Roster & Time Commitment
- In shifts of 4-6 hours as agreed with the Store Manager
- Please advise your availability in your expression of interest

Be a part of this by volunteering just a few hours per week as a Retail Assistant in our store and make a difference in your community.

We encourage you to attach your resume so that we can get to know you a little better.
- Integrity Checks - No checks are generally required for this role.

Police check and WWCC may be required depending on the location and environmental factors of the role.
- Forms - Volunteer Registration, Volunteer Agreement, and Role Profile to be completed and signed.
- Training - TSA induction, Childsafe organisation, and other role specific training.

The Salvation Army Australia Organisational Statements

MISSION

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus by: Caring for People Creating faith pathways Building Healthy Communities Working for Justice

VALUES

Recognising that God is already at work in the world we value: Integrity - Being honest and accountable in all we do Compassion - Hearing and responding to pain with love Respect - Affirming the worth and capacity of all people Diversity - Embracing different as a gift Collaboration - Creating partnerships in mission

We commit ourselves in prayer and practice to this land of Australia and its people, seeking reconciliation, unity and equity. All volunteers in The Salvation Army are expected to contribute to the Australia Territory mission, reflecting the common values and following all policies and procedures of The Salvation Army

Personal Qualities and Attributes
- Reliable, fit, active and able to lift and carry
- Proactive and self-motivated team player able to make a positive contribution
- Needs mínimal supervision and works in a safe manner
- Receives and responds well to constructive feedback and direction
- Respects organisation and personal property and the beliefs of others in a non-judgemental way
- Acts and r