Digital Delivery

Canberra
- Applications close 12 March

**About the Department**:
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
**About the team**:
Questacon is Australia’s National Science & Technology Centre. We harness imagination and wonderment to make fun, interactive learning experiences that stimulate engagement in science and technology.

Questacon’s Digital Engagement Team is facilitating Questacon’s digital future, through system implementation, web development and change management. It is a dynamic and insightful team that works across all areas of Questacon to:

- Support audience engagement through the implementation of digital products and services
- Understand our online user and share insights across the organisation to improve engagement outcomes
- Collaborate and understand user needs to increase engagement, efficiency of services, communication and collaboration
- Strengthen digital literacy, provide advice on digital capability and embrace meaningful change.

**The opportunity**:
In this role you will:

- Contribute to enhancing our international reputation for hands-on engagement with Science, Technology, Engineering and Maths and develop Questacon’s user experience on-site, online and on the road.
- Work collaboratively with teams across Questacon and the Department and play a key role in defining Questacon’s digital future.
- Lead a great team and contribute your expertise and experience within an awesome workplace.
- Demonstrate your ability to lead multiple projects that significantly contribute to the Questacon experience and create positive memories for people all over Australia.
- Work collaboratively across the organisation and across the Department to significantly uplift Questacon’s digital capability and play a key role in delivering Questacon’s digital future.
- Build on your skills in team management, stakeholder engagement, procurement and contract management and the implementation of systems to support and improve science engagement outcomes.
- Be a great leader
- experience leading a multidisciplinary team to deliver projects
- lead others to foster a positive workplace culture and enhance our people’s capability
- Lead your team to manage priorities and work as a team or independently as required
- Deliver great service
- have the capability to quickly learn and understand the functions of Questacon business areas, their user needs, and how they contribute to achieving Questacon’s vision
- be flexible and responsive to stakeholder needs
- be pro-active and prepared to take ownership of work items
- Have excellent people skills
- have strong stakeholder management skills, including the ability to work with a broad range of people from a variety of backgrounds and skill levels
- collaborate with peers to deliver shared outcomes and shared knowledge
- contribute to a positive and rewarding work environment in which different perspectives are encouraged and diversity is embraced
- be able to co-ordinate and negotiate outcomes with stakeholders
- facilitate discussions or workshops with stakeholders
- Be a continuous learner and participate in continuous improvement
- participate in and lead change toward positive outcomes and building organisational capability
- be able to learn from your experiences and find improved ways of working
- participate in change and building organisational capability
- Experience working with the implementation of digital systems
- understand standard platform architecture, principles and roadmaps
- experience leading a team to adapt Agile methodology
- Experience managing web content and services
- Have great written, verbal skills
- ability to produce a range of high-quality written material suitable for a range of audiences.
- ability to develop and deliver presentations to non-digital specialists including senior leadership.
- Experience in staff development and implementation of agile practices will be an advantage.

**What you will do**:
As the Digital Delivery & Engagement Manager you will:

- Lead initiatives to identify and implement continuous