QA Consultant

1 week ago

Birtinya, Australia Auto & General Insurance Full time

(Various) Reviewing calls and identifying quality issues to improve the service quality of the contact centre staff.

S-DNI #LI-DNI

  • QA Consultant

    4 days ago

    Birtinya, Australia Auto & General Holdings Full time

    **The Role**: This position has the responsibility of facilitating and participating in the ongoing development of the Australian Insurance Holdings quality assurance program. The incumbent will be actively involved in the ongoing efficient monitoring of internal and external Contact Centre Consultant compliance. You will be responsible for ensuring the...