Fsd Administrator

Primary Location

Chatswood - 821 Pacific Hwy
Job Description Summary

Service Stream’s Telecommunications Division are currently seeking a FSD Administrator to join our team in Chatswood.
About the Role

About the role

Service Stream’s Telecommunications Division are currently seeking a FSD Administrator to join our team. In this role you will be primarily responsible for the administration of tasks managed by the FSD Team, ensuring compliance with project requirements.

Location: Chatswood, New South Wales

Basis: Permanent, full-time

Key responsibilities:
In this role you will be responsible for some of the following:

- Day-to-day coordination, allocation, scheduling, and completion tracking of field tasks as prioritised by the team lead.
- Ensure the triage of order tasks are completed each day, to ensure expected delivery dates are in the future and tasks coded correctly.
- Upload of artefacts as required.
- Direct communication with customers and building managers to manage all pre-field services workflows, enquiries, and information validation.
- Co-ordination of logistics and distribution of field services hardware to technicians where required.
- Accurate and timely entry of information included but not limited to: scheduling information, JEP coding and reassignments, general notes and updates on scheduling status and roadblocks.

Skills and Experience

We are looking for someone with a great attitude and strong desire to learn. Ideally you would also posses the following:

- Exceptional customer service.
- Strong communication skills, both verbal and written.
- Experience in a customer service or operations environment.
- Sound understanding of fixed line telecommunications principles.
- A natural at tying up loose ends - ensuring that people and parts are where they need to be when they should be.
- High attention to detail, especially in relation to paperwork/data entry.
- Strong organisational skills. a

**Benefits**:

- Great Team Culture.
- Focus on employee reward and recognition.
- Wide range of corporate staff benefits - including discounts at major retailers across Australia.
- Opportunities for growth and development in a leading ASX-listed company.

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities.

We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.

Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.

How to Apply

If this sounds like the role for you, click ‘APPLY’ to submit your CV and cover letter.

Department

Projects

How to Apply