Interim Operations Manager

2 days ago

Moorebank, Australia Amazon Commercial Services Pty Ltd Full time

**DESCRIPTION**:
We’re seeking for experienced Area Manager's to join the team at our new Fulfillment Center (FC) in Moorebank.

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Area Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

You will be an inspiring leader in one of the following areas within the Fulfillment Center operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Key job responsibilities
- Leading and developing a team of Amazon associates,
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
- Partnering with the management team to establish and maintain quality control standards,
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

**BASIC QUALIFICATIONS**:

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,

**PREFERRED QUALIFICATIONS**:

- Direct management experience for employees and their performance,
- Experience with performance metrics and process improvement,

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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