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Discharges Officer

3 weeks ago

St Leonards, Australia RSL LifeCare Full time

Located at RSL Life Care’s stunning St Leonards HQ - flexi-working available

7-month FTC - Discharges Officer Position

Eligible for ‘not for profit’ salary packaging - up to $15,900 a year

Opportunity:
As our new Discharges Officer, you will be responsible for efficient and accurate final payment calculation of Discharged residents from both the Retirement Living and Residential Aged Care facilities we own and operate. The role requires Discharges Officers to investigate payments made by the residents, interpret their contract, and calculate what the Discharged amount payable will be.

You will also:
- Create and update customer records in the finance system.- Ensuring all Discharges transactions are processed in an accurate and timely manner in line with relevant policies, procedures, and delegations of authority.- Manages customer relations for all allocated customers, including resolving customer enquiries and producing final statements.- Ensure confidential information is protected, given the privileged access that will often be given to holders of this position.

We need you to have to succeed:
- 2+ Years of experience in a Discharges Function or relevant Accounts Payable or Commissions Calculations role.- Proven accounts payable or commissions calculation experience in a fast-paced role with high volume.- Proven experience with commercial accounting software and the ability to read and interpret legal contracts- Excellent written and verbal communication and relationship management skills-
We can offer you:
- Competitive remuneration and eligible for $15,900 not-for-profit salary packaging, plus $2600 meal entertainment card annually.- An organisation that will support you in your personal and professional development.- The opportunity to work with a team that is genuinely passionate, supportive, and collaborative with each other, our people and our residents.- Career development and progression opportunities across all areas of RSL LifeCare.- Reward, recognition, and flexible working arrangements.

About Us:
We are genuine. We are authentic. We enrich people’s lives in the home and the community.

RSL LifeCare is a leader in senior living, providing high quality retirement villages, aged care homes (nursing homes) and personal home care throughout NSW and ACT. Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation.

We enrich veterans and seniors’ lives and create connected, supportive and vibrant communities. We are seeking like-minded individuals who support our values; Respectful, Collaborative, Passionate, Imaginative, Courageous and Responsible.

Our commitment to diversity:
Location

St Leonards