Bi

**Job description**
**Bi-Lingual Support Worker***:

- Community, Family and Children Services | Social/Welfare
Closing date: 23/02/2025

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

**About the role**

Put your passion to purpose and join a truly diverse and unique team Reporting to the Manager, Multicultural Support Services, North based at our spacious and modern Mirrabooka office on a casual basis, you will be the vital conduit of communication, providing critical support to our refugee and migrant multicultural clients, and the Case workers who support them to achieve their personal and professional goals within our programs.

This is a fantastic opportunity to provide high quality culturally informed support, mentorship and education to clients from diverse cultural and linguistic backgrounds (Dari, Tigrinya, Chin, Karen). You will support the facilitation of group education workshops and presentations, suggest referrals for services as appropriate, ensure documentation is completed to regulatory standards and deal with incidents that may arise from time to time effectively and in a timely manner.

**About you**

You’ll have a passion for empowering and enabling people from refugee backgrounds to achieve their personal and professional goals, overcoming any limiting beliefs or barriers on their journey.

Your resilience and energy are infectious and you have the ability to build authentic, meaningful relationships that enable the provision of an optimal support service to the client and other internal and external stakeholders in an often emotive environment.

You will also have:

- Preferred language/cultural background from either; Dari, Tigrinya, Chin, Karen
- Demonstrated experience in a similar role working in a community engagement or community education
- Understanding of issues related to refugees and migrants who experienced trauma and displacement.
- Ability to assist with creche as required.
- Certificate III Community Services or experience in relevant field.
- Drivers License
- Working with Children Check (WWCC)
- National Police Clearance (obtained within the last six months)

**About the benefits**

You’ll join an inclusive, diverse and welcoming Western Australian based organisation focused on making a difference in the local community. Our Employee Value Proposition is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. In addition you’ll have access to:

- Not for profit Salary Packaging options up to $18,000
- Childcare discounts for your little ones
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

**To Apply**

**_At MercyCare, every person matters._**
- With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values - respect, integrity, compassion, justice, excellence, and courage._