Operations Team Leader

2 days ago

Perth, Australia Traffic Force Full time

**Grow Your Career with Traffic Force**:
Position: Operations Team Leader

Location: Maddington

Applications Close: Friday, 26 September 2025

Traffic Force is seeking a motivated **Operations Team Leader** to join our dynamic team. Following internal career progression, we are excited to welcome a new leader who will bring fresh energy and continue building on our culture of safety and performance.

As an Operations Team Leader, you’ll be the vital link between our frontline workforce and management—balancing people leadership, operational planning, and client service delivery.

**Key Responsibilities**
- Lead, mentor, and support a team of Traffic Controllers to achieve high performance and compliance.
- Oversee daily scheduling, resourcing, and deployment of crews.
- Ensure compliance with safety, legislative, and company policies.
- Build strong client relationships and manage stakeholder expectations.
- Provide hands-on operational support when required.
- Drive efficiency, problem-solving, and continuous improvement across operations.

**Must Have Criteria**

To be successful in this role, you will bring:

- **Holds a WA C Class driver’s licence**
- **Holds a White Card** (or willing to obtain)
- **Leadership Experience** - Minimum 2 years’ experience supervising and leading 40+ people
- **Industry Background** - Previous experience working in either the construction, transport, security, retail or hospitality industry
- **Safety Focus** - Focused on safe work habits, culture & practices with strong history of safety awareness
- **Technical Proficiency** - Very strong computer skills and ability to use various software programs daily to document operational information including using Microsoft programs such as Outlook, Word, Excel
- **Communication Skills** - Demonstrated strong communication skills (both written and verbal) and the confidence to deal with a variety of people on a daily basis. You will be required to document in electronic task management and operating systems daily.
- **Performance Management** - Demonstrated experience with performance management processes.
- **Problem-Solving** - Demonstrated strong logical thinking and creative problem-solving skills. We are looking for someone who approaches challenges with a clear, structured, and analytical mindset and can “think outside the box” to generate innovative and making well-reasoned solutions.
- **Attention to Detail** - Excellent attention to detail and the ability to follow documented processes
- **Flexibility** - Ability to participate in a rotating on call roster (one weekend every 8 weeks + 2 mid-week nights per month)

**Operations Team Leader Benefits**
- Competitive salary: $95,000 -105,000 + super + on-call allowance
- Paid industry-specific training
- Opportunities for career advancement and professional development
- Supportive and inclusive work environment
- Access to innovative tools and resources to help you succeed
- Work/life balance with a 45-hour work week

Please include:

- A copy of your current CV
- Contact details for two (2) work manager/supervisor referees

**We Welcome Everyone**
- Only applicants with the legal right to work in Australia will be considered._

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