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Minibar Attendant
2 weeks ago
**About us**
Centred on the coastline of one of Australia’s favourite beaches, Crowne Plaza Surfers Paradise puts you right in the heart of the vibrant beach hospitality scene. At Crowne Plaza Hotels & Resorts you’re more than a job title. We are looking for confident, ambitious people who go above and beyond to be the best every day.
Crowne Plaza Surfers Paradise has a little touch of something for everyone to enjoy. The hotel makes it easy to transition between business and the playful beach lifestyle with a host of in-house services and carefree leisure amenities on demand including tennis, a lagoon style pool or the fitness centre. The hotel’s 269 resort-style rooms and suites offer a range of stylish options furnished in rich contemporary décor with spacious balconies and lavish ensuite bathrooms.
Meeting the demands of the modern traveller, we are excited for you to be on this upward journey with us as we elevate our excellence as the most-loved premium hotel on the Gold Coast.
**Your day to day**
We are looking for someone who is able to work on their own and take ownership of their position.
You will be be responsible for delivering an outstanding guest experience through restocking our in-room minibars. You will use your to intuition and time management skills to seamlessly service guest rooms with replacement minibar stock in a quiet & efficient manner.
Key duties include:
- Dispense and record all stock and correctly charge all items
- Ensure stock is clean, hygienic and within date range
- Complete minibar orders and resolve guest queries quickly and efficiently
- Ensure safety and security of minibar stock
- Report stock levels, variances, and rotate stock
You will be responsible for checking minibars for usage, expiry dates and general upkeep. You will process charging and provide accurate reporting in the event of a dispute.
**What we need from you**
If you are someone who
- Communicates effectively with colleagues and guests
- Works efficiently as a part of a team and on your own
- Has meticulous attention to detail
- Is flexible to meet the changing needs of the operation
- Provides exceptional customer service
Then we would like to hear from you.
**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
Job Reference: EMEAA37141