Jo Malone London

2 weeks ago

Melbourne, Australia Estee Lauder Full time

**Description**:
Are you passionate about **luxury beauty** and ready to take on a unique opportunity leading two iconic brands? We are looking for a confident, charismatic, and customer-obsessed **Dual Brand Specialist** to represent both **Tom Ford Beauty** and **Jo Malone London** within our [store name] team.

You will act as a brand champion for **Tom Ford's bold glamour and artistry**, and **Jo Malone London's elegant, British sensibility**—delivering exceptional service, driving sales, and inspiring a team to embody the spirit of both houses. This is a rare opportunity to blend creativity, luxury, and leadership in one dynamic role.

**Qualifications**:
**Key Responsibilities**:

- Represent and manage the **Tom Ford** and **Jo Malone London** counters with excellence and professionalism
- Deliver a tailored and luxurious client experience that reflects the ethos of each brand
- Lead by example in achieving personal and team sales targets and KPIs
- Independent and movitated on brand knowledge, storytelling, and selling techniques
- Ensure counters are visually impeccable, fully stocked, and aligned with brand guidelines
- Cultivate strong client relationships through bespoke consultations and loyalty initiatives
- Liaise with area and brand managers to report on performance and implement strategic initiatives

**Who You Are**:

- An experienced retail professional with a background in **luxury beauty, fragrance, or fashion**
- A confident storyteller who can seamlessly adapt tone and approach for **two distinct luxury brands**
- Skilled in **clienteling**, sales techniques, and high-touch service
- Highly organized, with the ability to multitask and manage priorities across two brands
- Well-groomed and brand-aligned in appearance and demeanor
- A proactive problem-solver with a passion for creating memorable client experiences

**What We Offer**:

- Ongoing training with both **Tom Ford Beauty** and **Jo Malone London**
- A supportive and creative retail environment where luxury service meets artistry

**Step into the world of modern luxury. Lead with elegance, inspire with boldness.

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