Pawnbroker / Retail Sales Assistant (Casual to Full-time)

2 days ago

Penrith, Australia Mega Cash South Windsor & Penrith Full time

**About Us**

Mega Cash is a modern-day pawnbroker, proudly operating in both Penrith and South Windsor. We pride ourselves on exceptional customer service, a dynamic retail environment, and a team culture built on professionalism, respect, and enthusiasm.

As part of a growing and innovative business, you’ll be joining a friendly, close-knit team in a role that offers variety, challenge, and growth potential.

**The Role**

This is not your average retail job.
As a **Pawnbroker / Retail Sales Assistant**, your responsibilities will include:

- Appraising a wide range of items for loan or purchase (e.g., tools, electronics, musical instruments)
- Providing outstanding customer service and building customer relationships
- Selling retail items and managing stock
- Collaborating with your team to ensure smooth store operations
- Maintaining an engaging and professional retail environment

You will work across **both the Penrith and South Windsor locations**, so access to reliable transport is essential.

**About You**

To be successful in this role, you will be:

- **Customer-focused**, with a passion for exceeding expectations
- A natural **problem-solver** who thinks on your feet
- Comfortable with **negotiations** and confident in communication
- A team player with a **"can-do" attitude**:

- Familiar with **computers, tablets, and smartphones**:

- Eager to **learn and retain** new product knowledge
- Available to work across a **7-day roster**, including **weekends (essential)**

**Experience in gold and diamond appraisal** is highly desirable but not essential, as full training will be provided.

**Skills & Experience**
- Previous experience in retail, customer service, or sales preferred
- Strong negotiation and appraisal skills (or a willingness to learn)
- Excellent verbal communication and interpersonal skills
- Computer literacy is essential
- Ability to adapt quickly and manage a variety of tasks

**What We Offer**
- Competitive hourly rate**:Over $33/hour**:

- **Sign-On Bonus: Up to $3,000** for successful applicants with prior pawnbroking experience (paid after probation period, based on experience level)
- Opportunity for full-time employment after probation
- **Performance bonuses** and **penalty rates**:

- **Employee discounts**:

- A supportive team environment with full training provided

**Ready to Join Us?**

**Job Types**: Full-time, Casual

Pay: $26.00 - $34.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Bonus
- Penalty rates
- Signing bonus

Application Question(s):

- Do you have any Pawnbroking Experience?
- What’s your availability like? Are you happy to work weekends and on a rotating roster?
- Do you have basic computer, tablet, and mobile phone literacy?
- If successful, are you seeking full-time employment in the future?
- How comfortable are you working across both Penrith and South Windsor locations? Do you have reliable transport?
- What interests you about working in a modern-day pawnbroking and retail environment?
- We handle a wide range of items—from tools to electronics to jewellery. Are there any items you feel particularly confident identifying or talking about?

Work Authorisation:

- Australia (preferred)

Work Location: In person

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