Practice Development Specialist

1 week ago


Sydney, Australia Align Technology Full time

**Description**: **Join a team that is changing millions of lives.** Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? **About this opportunity** As a **Practice Development Specialist**, you will play a key role in remotely supporting Invisalign GP providers to drive growth and adoption of Invisalign and iTero intraoral scanners. Working collaboratively with field Sales, Clinical, and Customer Support teams, your mission will be to empower providers in scaling their practices and advancing their digital our network of providers. **In this role, you will** **Customer Acquisition** - Follow up on leads generated through scheduled marketing events and activities, company events, marketing webinars, website contact forms and field sales team - Support clinical education events by promoting events with customers and driving event registration - Attend sales meetings, exhibitions/conferences, company events as required **Re-engagement** - Engage with active, certified providers to strengthen clinical confidence, foster case growth, and drive continuous usage of Invisalign and iTero products. - Conduct regular outbound calls to providers, focusing on commercial activities, promotions, and engagement to stimulate new and ongoing product use throughout the year. - Learn and Maintain a high level of product knowledge and stay updated on developments in dental and orthodontic equipment, enabling you to confidently support providers and discuss best practices. - Provide all appropriate documentation and reporting via Salesforce **In this role, you’ll need ** - Excellent active listening skills and easily build rapport - Previous internal sales experience or strong customer service skills in an outbound environment - Excellent verbal and written communication skills - Practice Development Specialist - Confidential - Familiarity with CRM systems (Salesforce preferred) and virtual communication tools, with an aptitude for learning - product specifics and best practices - Ability to spot business opportunities and to persuade and influence others - Advanced presentation and negotiation skills. - Proven track record of on-target achievement - Professional communication skills for workplace - Strong problem-solving skills with a proactive approach to overcoming challenges, identifying decision-makers, - and navigating complex situations. - Excellent time management skills with a high level of self-motivation, and a collaborative, team-oriented mindset. **Sound like a good fit?** Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. **Key Responsibilities**: **In this role, you will** **Customer Acquisition** - Follow up on leads generated through scheduled marketing events and activities, company events, marketing webinars, website contact forms and field sales team - Support clinical education events by promoting events with customers and driving event registration - Attend sales meetings, exhibitions/conferences, company events as required **Re-engagement** - Engage with active, certified providers to strengthen clinical confidence, foster case growth, and drive continuous usage of Invisalign and iTero products. - Conduct regular outbound calls to providers, focusing on commercial activities, promotions, and engagement to stimulate new and ongoing product use throughout the year. - Learn and Maintain a high level of product knowledge and stay updated on developments in dental and orthodontic equipment, enabling you to confidently support providers and discuss best practices. - Provide all appropriate documentation and reporting via Salesforce **Skills, Knowledge & Expertise**: **Join a team that is changing millions of lives.** Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? **About this opportunity** As a **Practice Development Specialist**, you will play a key role in remotely supporting Invisalign GP providers to drive gr



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