Store Manager

1 week ago

Ballina, Australia The Station Grocer Full time

The Station Grocer is a well-established, family-owned convenience and fuel retail business with 9 stores across the Northern Rivers. With nearly two decades of service behind us, we pride ourselves on delivering quality fuel, great products, and outstanding customer service — every day.

We’re looking for an experienced and driven **Store Manager** to lead one of our sites. The specific store location will be determined based on the successful applicant’s experience and strengths, with opportunities across the Northern Rivers.

**Responsibilities**:

- A hands-on approach to managing and overseeing all aspects of the business' daily operations, including customer service, inventory management, and safety and security procedures
- Providing exceptional customer service to ensure customer satisfaction and loyalty
- Leading and developing a team of employees, including recruitment, training, and performance management
- Fostering a positive work environment and culture that encourages teamwork, collaboration, and accountability
- Implementing and maintaining company policies and procedures to ensure compliance with industry regulations and standards
- Developing and maintaining positive relationships with customers and suppliers
- Managing financial performance, including controlling expenses and maximising revenue opportunities

**Requirements**:

- At least 3-4 years of experience in a similar managerial position within the retail sector, or in hospitality management
- Excellent people management skills, with the ability to lead, develop, and motivate a team of employees
- Strong customer service skills and the ability to build positive relationships with customers and suppliers
- Strong financial acumen with the ability to manage budgets and maximise revenue opportunities
- Strong problem-solving skills with the ability to develop innovative and practical solutions to complex issues
- Ability to work under pressure in a fast-paced environment and manage multiple priorities

Position Details:

- Salary $65K-70K (based on experience)
- Full time position
- Hours: 40 hours/week
- Monday to Friday 7am-3pm

Join us and be part of our mission to provide quality fuel and consumer products with the highest standard of customer service.

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

**Experience**:

- Store Manager: 1 year (preferred)
- People management: 1 year (preferred)
- Inventory management: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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