Gaming Attendant

2 days ago

Rooty Hill, Australia West HQ Full time

We have a position available for a Casual Gaming Attendant to join the team at West HQ.

**What does a Gaming Attendant do?**

Our Gaming Attendants provide excellent customer service to members and visitors in the venue, ensuring that their needs are met in a courteous and timely manner.

Some of the duties of a Gaming Attendant include:

- Providing prompt, efficient and friendly service for Gaming members and guests including tray beverage service
- Providing accurate information into computerised cash desk systems
- Processing poker machine docket payouts
- Reporting and correcting minor technical faults, seeking assistance from Team Leader or technician when required
- Ensuring designated work areas are kept neat and tidy at all times
- Cashiering, clearance, Keno and TAB duties

**Who's right for the job?**

An energetic person who thrives in a busy environment and can work standing up for long periods of time (10 hours). Someone who enjoys customer service and understands the importance of going above and beyond. Availability to work a varied roster including overnight shifts which may finish at 4am or 6am is a must. Having an aptitude for basic mathematics is advantageous.

**What do you need to be considered?**
- Relevant Gaming experience
- Hold a current RSA and RCG Competency Card
- Have proven yourself to be a customer service superstar
- Extremely accurate cash handling skills
- The ability to learn quickly
- Proven yourself to be a team player with a helpful attitude
- Have shown excellent personal presentation
- Have full availability to work varied shifts which include days, afternoons and weekends including overnight shifts
- Have good work history and on the job performance including punctuality, attendance and cash handling records
- Willingness to work in a smoking environment
- Covid19 Digital Vaccination Certificate

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