Business Development Officer

Business Development Officer **How will you make an impact?** Working closely with our Business Development Managers, you'll be responsible for fostering and enhancing relationships with our valued intermediary distribution partners. By providing expert product knowledge, system training and support to both advisers and the intermediary team, you will directly contribute to the growth and retention of our intermediary channels. **The opportunity** Recognising the enormous value that financial advisers have in supporting the retirement outcomes of our members, we aim to make it easier for externally licensed advisers to work with Hostplus. As a Business Development Officer, you will be responsible for providing high level administrative and coordination support to the team's business development function, while supporting engagement, growth, and retention of external distribution partners through servicing, supporting, fostering, and enhancing ongoing relationships across a range of intermediated distribution channels and partners. Reporting to the National Manager, Intermediary Distribution, your primary functions and key responsibilities include: - Build and maintain relationships with intermediary distribution partners (including their support staff) by supporting the Business Development Managers (BDMs) in onboarding and ongoing management of adviser relationships - Provide expert product, system and internal process guidance, training, and support to distribution partners, including escalations - Cross team collaboration to ensure adviser communications and collateral are up to date and effective - Coordinate and manage outgoing communications and events related to distribution partners - Provide high-level, accurate administrative support, including preparation of weekly and monthly activity and KPI reports, data entry, compiling of documents and presentations, records management and assisting with distribution partner reporting, as required. - Assist BDMs and intermediary distribution team with identification and conversion of opportunities for Hostplus growth - Represent Hostplus at industry conferences and other events as required. **About you**: - Have a sound understanding of the workings and operating models and practices of financial advisers and the broader intermediary environment - Possess exceptional communication and interpersonal skills to build and maintain relationships with distribution partners, their support staff and internal stakeholders - Take a detail-oriented approach and expertise in product guidance and training for exceptional partner support - Display commitment to driving growth and implementing innovative strategies for streamlined processes and enhanced efficiency - Own the ability to thrive in a dynamic, fast-paced environment and dedication to continuous learning - Build strong and lasting relationships through the provision of exemplary customer service for all clients (internal & external) - Consistently demonstrate effective time management, prioritisation, and organisational techniques **What can we offer you?** Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include: - Hybrid and flexible work environment - 15% superannuation - Additional paid leave over Christmas and New Year - Additional 5 days paid "flex leave", so that you can take time out when you need it - 18 weeks paid parental leave - 3 days community service leave - 4 weeks paid gender affirmation leave - Access to long service leave at 5 years - Access to subsidised financial advice - Dedicated per person development budget to support your growth Just to name a few **About us** At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity. Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security? **Our commitment to diversity and inclusion** We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in. **How do I apply?** **Related documents** - Hostplus Values - Hostplus Employee Benefits - Business Development Officer - PD 03102024 - Published