State Operations Manager
1 week ago
**Introduction**:
WE STRIVE TO ACHIEVE THE HIGHEST STANDARDS ACROSS SAFETY, QUALITY AND ENVIRONMENT
Systemcare Australia specialises in providing high-quality critical environment cleaning services to a diverse range of industries, ensuring optimal cleanliness and safety standards are maintained in sensitive environments.
We are committed to excellence, reliability, and innovation in our service delivery.
With a national footprint and workforce across Australia and New Zealand, a strong focus on safety, long-standing customer relationships, we are a purpose-led organisation.
We are seeking a State Operations Manager to join our professional and skilled team to manage a large diverse growing portfolio based in Sydney, NSW.
**About the Role**:
The primary responsibility of the State Operations Manager will be to manage and oversee the day to day operational management across a large and growing portfolio. We are seeking a dynamic and results-oriented person to lead this exciting Cleaning business.
This role requires a strong blend of sales, leadership, technical expertise, and business acumen.
**Responsibilities**:
- Manage day-to-day operations of the critical environment cleaning services division.
- Ensure all cleaning operations meet regulatory requirements and adhere to industry standards.
- Oversee scheduling, resource allocation, and quality control measures to maintain high service standards.
- Implement and optimize operational processes to maximize efficiency and profitability.
- Build strong relationships with key clients and stakeholders.
- Act as the primary point of contact for client inquiries, concerns, and escalations.
- Conduct regular meetings and site visits to ensure service expectations are met and exceeded.
- Recruit, train, and mentor a high-performing team of cleaning technicians and support staff.
- Foster a positive work environment that encourages teamwork, accountability, and professional growth.
- Conduct performance evaluations and provide constructive feedback to team members.
**Requirements**:
- Proven experience in a managerial role within the cleaning services industry.
- Technical knowledge of critical environment cleaning procedures and equipment.
- Proven P&L management.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
We offer a positive work environment with ongoing training and mentoring.
If you are a motivated, detail-oriented individual with senior operational experience in the cleaning industry, please submit your resume and cover letter for consideration.
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