Store Manager

3 days ago

Broadway, Australia Relier Group Full time

Staff Discounts & Wardrobe Allowance
- Incentives & Management Bonuses
- Opportunities for growth

**The Role**
Our client has inspired confidence in women over the last 40 years, through their striking and feminine designs, ensuring a memorable impact.
- The Store Manager will work closely with the State and Regional Manager, as well as the in-store team to drive sales, maximise every commercial opportunity and ensure the profitability of the store. Responsible for coaching, training, developing and motivating all members of the in-store team to achieve store and individual sales targets, KPIs and results. Ensure expectations of customer experience and operational standards are implemented, maintained and exceeded, whilst being the instore driver of culture and company values.
- 2+ years experience in a similar position
- Exceptional leadership skills
- Strong communication skills
- Influencing skills
- Strong understanding of financial & business acumen
- Interpersonal skills
- Dynamic operational skills
- Compelling selling skills

**Key Responsibilities**
- Review and analyse daily, weekly, monthly and seasonal store trading and operational reports to identify opportunities to increase sales and drive profitability
- Coach and motivate the store team to understand and achieve individual sales budgets and KPI Benchmarks
- Follow through on strategies to achieve seasonal sales budgets
- Ensure rosters are prepared in advance and optimise staff levels to maximise sales.
- Provide feedback to the State and Regional manager on the team’s performance on a weekly basis
- Identify areas of growth within in-store team members and the ability to give constructive and positive feedback to improve performance
- Recognise and reward your team, and highlight the positives whilst ensuring to not shy away from giving tough feedback when required.
- Train store teams on product knowledge and styling guidelines to make them product experts who can effectively serve customers’ needs
- Assess all service levels and identify key areas of opportunity for growth
- Work alongside VM team to ensure that standards are maintained and merchandising products to maximise sales potential
- Process stock consolidations and action in line with guidelines
- Receive and process stock in line with company guidelines
- Communicate with managers, retail team, Head Office and external customers in a timely and professional manner
- Be consistent in-store communication. Communicating daily/weekly/monthly figures to teams and following through all directions and actions

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