Ctp Claims Injury Coder

**CTP Claims Injury Coder**
**(**
**Job Number**:
**230000ST**
**)**

**Description**

**About the role**

Are you passionate about making a meaningful impact on people's lives? RACQ, one of the leading CTP insurers, is seeking a skilled and dedicated AIS Injury Coder to join our specialised team. This is a 12-month contract to cover a parental leave absence and has a genuine opportunity for permanency or extension. It is an exciting opportunity to contribute to our mission of providing exceptional service and support to our members in their time of need. As an AIS Injury Coder, you will play a crucial role in accurately coding and classifying injury data using the Abbreviated Injury Scale (AIS) system. Your primary responsibility will be to review medical records, accident reports, and other relevant documentation to assign appropriate AIS codes. This information is vital for evaluating crash severity, improving vehicle safety, and supporting injury prevention initiatives. Your key responsibilities will include:

- Review, analyse, interpret & accurately injury code CTP claims at various key stages during the life of a CTP claim, from intimation to finalisation
- Provide staff with ongoing assistance, development and coaching, with respect to injury coding
- Conduct audits to ensure coding accuracy
- Assist MAIC & Rehabilitation Service Advisors with preparation and involvement in injury coding audits, and
- Proactively participate & encourage identification of continuous improvement opportunities to improve service, cost, efficiency & effectiveness.

**About you**

We’re looking for a coding professional, who is either from the Insurance sector, or Allied Health sectors. As an AIS Injury Coder, you will have strong attention to detail, are data-quality focussed and are able to work to strict timeframes.** **Ideally you will have:

- Minimum of 1-3 years of experience in injury coding
- Preferably In-depth knowledge of the Abbreviated Injury Scale (AIS 2005; 2008 Update) and its coding principles, or other coding experience with the desire to attain certification
- Familiarity with medical terminology, anatomy, and physiology
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Ability to work independently and efficiently in a fast-paced environment
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 100,000+ online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113