Customer Service

1 week ago

Bulimba, Australia Place Estate Agents Full time

Place Estate Agents began 20 years ago with a simple philosophy, to help people find their happy Place. Today, we are proud to be one of Brisbane’s leading Residential agencies, providing exceptional service to anyone looking to buy, sell, lease, or rent.
This is role will be a fantastic opportunity for an individual who is administratively focused and driven to get their introduction to the Real Estate industry. You will be a pivotal team member to the office’s success as you’ll work as an internal support for a number of agents to ensure that they can focus on listing and selling property.
This is a full-time role Monday to Friday 8:30am - 5:30pm with the inclusion of a rotating Saturday roster.

**About the Role**:

- Greet and provide exceptional customer service to all clients and colleagues both in-person and over the phone;
- Receive and delegate all incoming calls with knowledge and confidence;
- Ensure the meeting rooms and communal areas are kept clean and presentable;
- Assisting with the preparation of Form 6, Contracts and Marketing, including processing such documents;
- Support both sales and property management functions in an administrative and compliance capacity; and
- Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction.

**Requirements**:

- Experience in a previous administration role would be highly advantageous;
- Confident and outgoing nature with the drive to go above and beyond;
- Strong verbal and written communication skills;
- Experience using Office 365 necessary, with experience in CRM software advantageous;
- Have the ability to manage multiple deadlines with ease;
- Professional presentation; and
- The desire to grow, develop and value-add within a team environment.

**Benefits**:

- Dream manager mentor program
- Ongoing training & events
- Subsidised gym membership
- Fun and collaborative environment

We’re hardworking at Place, but we love to have fun in the office too You’ll get to be part of social events and team building opportunities on a regular basis. We celebrate all successes, no matter how big or small they are and embrace a strong team culture in all our offices.

If Place sounds like the place for you, please click APPLY

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