Customer Service Coordinator

5 days ago


Canberra, Australia UniLodge Full time

**Full Time opportunity**:

- **Join our team at Y Suites Moore Street**_,_** Canberra**:

- **Grow your Career with UniLodge**

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

**What your day will involve**

As the Customer Service Coordinator, you will be the person our residents rely on to assist with daily enquiries and other front desk transactions. You'll know the local area like the back of your hand, offering local insights, and assisting to keep residents informed of upcoming events at the property. Resident safety and well-being are important to us, and you will play a key role in assisting to monitor, report and escalate concerns as required.

There is an element of administration in this role which requires our front desk team to maintain accurate student data on our property management system (StarRez). You may also assist with conducting room inspections and provide general administrative support as needed.

**What we need from you**

We are looking for fun, enthusiastic, and passionate team players who love to interact with people from diverse backgrounds. Ideally you will have experience in customer service and/or reception and will be motivated for a career at UniLodge. We are open to training team members with
**_no experience_**, provided you are eager to learn the UniLodge way. Some of your essential skills include strong written and verbal communication skills, good attention to detail, solid computer skills and a “we care” attitude.

**Our mandatory requirements include**:

- National Police Check (completed within last 3 months)
- Working with Children’s Check
- Unrestricted work rights in Australia and New Zealand

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.



  • Canberra, Australia UniLodge Full time

    Full time opportunity to join our**_ Y Suites Moore Street, Canberra_**: - Cultivate an outstanding resident experience and contribute to our great culture! - Work within a supportive team, and grow your career at UniLodge **WHY UNILODGE** UniLodge is the leading provider of student accommodation across Australia and New Zealand. We have a growing...


  • Canberra, Australia UniLodge Full time

    Casual opportunity to join our new **_Y Suites Moore Street _**team. - Cultivate an outstanding resident experience and contribute to our great culture! - Work within a supportive team, and grow your career at UniLodge **WHY UNILODGE** UniLodge is the leading provider of student accommodation across Australia and New Zealand. We have a growing portfolio of...


  • Canberra, Australia UniLodge Australia Pty Full time

    UniLodge @ ANU is looking for a Customer Service Coordinator to come onboard 22nd September, 2025 - Work across the ANU, Canberra ACT! - Genuine career opportunities for those with ambitions to grow - Casual role available What role will you play We’re seeking a passionate customer focused professional to join our team as a Customer Service...


  • Canberra, ACT, Australia UniLodge Full time

    UniLodge Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Coordinator role at UniLodgeUniLodge Canberra, Australian Capital Territory, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Coordinator role at UniLodgeGet AI-powered advice on this...


  • Canberra, ACT, Australia UniLodge Australia Pty Full time

    UniLodge @ ANU is looking for a Customer Service Coordinator to come onboard19th August, 2025Work across the ANU, Canberra ACTGenuine career opportunities for those with ambitions to grow19th August, 2025Work across the ANU, Canberra ACTGenuine career opportunities for those with ambitions to growCasual role availableWhat role will you playWe're seeking a...


  • Canberra, Australia UniLodge Full time

    Full Time opportunity - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate about our...


  • Canberra, ACT, Australia UniLodge Australia Pty Ltd Full time $45,000 - $65,000 per year

    Work across the ANU, Canberra ACTGenuine career opportunities for those with ambitions to growCasual role availableWhat role will you playWe're seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're...


  • Canberra, Australia UniLodge Full time

    Casual opportunity - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate about our mission....

  • Service Coordinator

    2 weeks ago


    Canberra, Australia Kone Full time

    Great benefits and remuneration - Base + 12.5% superannuation & bonus - Work with industry - leading products and technology - Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital...


  • Canberra, n Capital Territory, Australia UniLodge Full time $45,000 - $60,000 per year

    Multiple Summer Casual roles available across our UniLodge ACT properties.Play a key role in supporting our operations team during intake periodCommencement 1 November 2025 to 15 April 2026WHY UNILODGEUniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130...