IT Network Infrastructure Specialist

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Being a division in Toll Group, Toll Government & Defence provides specialised logistics services across warehousing and distribution, relocation services and outsourced sourcing and procurement services.

The Role

Toll Government and Defence is seeking a skilled and proactive Network Infrastructure Specialist to join our dynamic IT team. These pivotal roles are where you’ll design, implement, and manage complex WAN and LAN environments, leveraging cutting-edge technologies to deliver secure, scalable, and high-performing network solutions.

To be successful as a Network Infrastructure Specialist, you will:

- Design and deploy mixed protocol WANs and LANs using technologies like MPLS VPN, SD-WAN, SASE, IPsec VPN, Cloud WAN, and 5G WAN Edge.
- Lead the implementation of new network communications technologies.
- Manage network security policies and ensure infrastructure integrity.
- Provide 2nd/3rd line technical support across networks and end-user computing.
- Troubleshoot and resolve hardware, software, and network issues.
- Patch, upgrade, and secure infrastructure in line with IT security policies.
- Collaborate with internal teams and vendors to deliver infrastructure projects.
- Maintain technical documentation and participate in out-of-hours support and maintenance.
- Provide onsite support and work cross-functionally to ensure customer and business needs are met.

What you’ll bring:
Essential Skills and Experience
- Proven experience in Infrastructure, Support, or Field Services Engineering.
- Strong networking knowledge (TCP/IP, VLANs, firewalls, VPNs, switches, routers).
- Familiarity with cloud platforms (Azure, AWS, or similar).
- Excellent troubleshooting, communication, and teamwork skills.
- Willingness to travel nationwide and participate in out-of-hours work.

Desirables:

- Certifications: Microsoft (MCSA/MCSE), VMware (VCP), Cisco (CCNA/CCNP), CompTIA (Network+/Security+).
- Experience with scripting/automation (PowerShell, Bash, Python).
- Knowledge of ITIL framework.
- Previous Australian Defence Clearance.
- High energy and resourceful - open to innovation and continuous improvement.
- Accountable - taking ownership and delivering to completion.
- Proactive with a strong sense of ownership.
- Able to work autonomously and manage multiple priorities

Qualifications:

- Bachelor’s degree in IT, Computer Science, or related field - or equivalent experience.
- Relevant industry certifications are highly regarded.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.