Airport Improvement Specialist

**Company Description** About Us**

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations - Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.
- ** Challenge yourself to a dynamic and stakeholder heavy role within the QantasLink Airports Standards and Compliance Team**:

- ** Together we drive positive business outcomes**:

- ** Full-time, permanent opportunity - open to ports across Australia**

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

As an **Airport Improvement Specialist,** your primary responsibility will be to offer expert guidance on airport systems and processes, to support and maintain the operation, whilst ensuring compliance to standard operating procedures (SOPs). You will drive improvement projects focused on ground operations (including Ramp, Customer Service, and training) programs across QantasLink's Air Operators Certificates (AOCs). These initiatives aim to achieve strategic objectives by implementing changes and efficiencies across all QantasLink airports and managing relationships with multiple suppliers.

Additionally, you will conduct risk assessments and PIRs with operational teams to facilitate the successful delivery of initiatives and change programs and be a central point to organise QantasLink Airport's change and risk registers. Your role also encompasses supporting new port start-ups, working with operational teams to ensuring smooth commencement of Ground Service Providers (GSPs), and ensuring compliance with SOPs and regulatory requirements.

**You’ll have -**
- Prior Airport experience with a high-level knowledge of both Operations and Airport Systems
- Analytical and solution focused approach to problem solving, with a drive to work to tight and everchanging deadlines
- Strong stakeholder management and communication skillsets (both Verbal and Written) with the ability to influence individuals at all levels
- Commitment to a continuous improvement philosophy
- Keen eye for safety and compliance, you will be a support for WHS in the workplace and ensure compliance with health and safety regulations
- Strong computer skills with proficiency in Microsoft Office
- A Bachelor in Aviation Management (desirable but not essential)

**Why Qantas?**

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
- We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

We firmly believe that the sky is the limit. It’s not uncommon to hear stories from our people who have achieved great things and gone on to experience roles across many different parts of our business. Demonstrate the right skill and attitude and we’ll place an incredible amount of trust in you to move on to bigger and better things.

**Be a part of something special and play your part in the Qantas story - get in touch today.