Administration - Operations

4 days ago

Underwood, Australia Movalist Full time

We are looking for someone to join our team to help run the operations administration of the company. This is a Full-time Monday to Saturday Position.

**About us**:
We are trusted furniture removalists servicing all of Brisbane and the southeast corner of Queensland. We are the fastest-growing, family-owned, and operated furniture removals company. our goal is to provide the best possible service to our clients. We work in a friendly and positive environment where we help each other grow.

**Roles and Responsibilities**:

- greeting and directing phone calls
- be a point of contact for company’s clients and staff
- Keeping track of tolls used by Drivers
- Taking payments from customers over the phone
- Invoicing and following up on the invoices
- keeping track of workers hours
- improve and build the administration process
- assign jobs to workers
- Communicating with the clients
- reconfirm appointments with clients a day prior
- Update customers of eta on the day of the move
- Get feedback and review from customers after the move is done
- Keep track of fuel log
- Keep track of job sheets and make sure they are filled out properly by workers

**About You**
- Worked in an administrative or accounts role previously
- Has excellent communication and organisational skills
- Improve and build processes
- A confident and friendly phone manner
- Is computer literate
- A high level of attention to detail
- Ability to work in a fast paced environment

What's in it for You?
- Join an Established & Reputable Business
- Underwood Shopping center is 500 meters away | Free onsite Parking
- Full-Time Hours Working Monday - Saturday
- Fun, Friendly & Hard Working Team | Close Knit Environment

The Next Step of your Application (Please Read)

**Salary**: $60,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Relocation assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Underwood, QLD 4119: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- administration: 2 years (required)
- customer service: 1 year (preferred)

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