Ndis Support Coordinator

Springvale Vic

**About us**

Blossom Community Care is a registered NDIS provider. We provide services ranging from Support Coordination, Plan Management, Support Workers, Allied Health Services, and Cleaning and Gardening Services. We aim to create a fully supported lifestyle by providing awareness and care.

Blossom Community Care commits itself to play a vital role in the community. We are one of the pioneers in providing quality healthcare services to patients and elderly people in the comfort of their homes. We started with a small 1 room setup providing caregiving services to patients. Over many years, we have broadly expanded and are providing health, personal care, and many more services to patients and the elderly in Victoria.

**About You**

The **Blossom Community Care** family is growing, and we are seeking a motivated and enthusiastic Support Coordinator to join our dedicated team. You will enjoy working with all age groups, and managing a varied caseload and are passionate about providing holistic services to participants to create meaningful outcomes, helping them live life to their full potential.

**Work Environment**

Blossom Community Care was established to:

- Lead efforts to enhance the community inclusion of people with disabilities, their families and carers., and support the implementation of the National Disability Insurance Scheme
- Provide personalized and quality services to people from diverse cultural backgrounds and their families
- Focus on translating evidence into information to support ongoing improvements in the lives of people with disabilities.
- Provide a nurturing and friendly work environment for the carers which encourages the development

Our programs aim to provide high-quality services to enhance people’s lifestyles through a Person-Centred Active Support approach using every available daily opportunity to promote people’s:

- Taking part in community activities.
- Connecting with other people.
- Choice in all aspects of decision-making that affects them.
- Self-respect and dignity
- Talents and being able to achieve something.

This is based on the notion that all people with disability can:

- Make informed choices.
- Take part in different activities of their choice irrespective of their abilities.
- Make a difference.
- Make a potential contribution.

**Primary Responsibilities**
- Service Delivery
- Community engagement and business development
- Teamwork and Development
- Legislative and Policy Compliance
- Reporting, Documentation and Administration
- Personal accountability

**Key result areas**

Key result areas (KRAs) will be identified in consultation with the Operations Manager as part of BLOSSOM COMMUNITY CARE’s Performance Appraisal and Development process. These KRAs will be regularly reviewed and adapted as required.

**Qualifications / Experience / Knowledge**
- Possess a fundamental understanding of the Victorian Disability Standards, NDIS and their underlying principles, incorporating them into daily work practices and values.
- Current Victorian Driver’s license.
- Proven ability to work under broad directions.
- Fit to operate screen-based equipment.
- Minimum Diploma in Disability, Community Services or related qualification.
- Minimum 2 years experience working as NDIS Support Coordinator

**Knowledge & experience**:

- A clear understanding of Goal and Objective setting in relation to identified Participant needs.
- Experience in dealing and communicating with people with disability or NDIS participants.
- Experience in identifying, developing, and evaluating communication matters.

**Attributes**:

- Seeks feedback and assistance to gauge satisfaction where required.
- Willingness to participate in training as determined through Blossom Community Care’s Training Plan.
- Commitment to promoting a culture that is people-oriented, ethical & professional.
- Sees tasks through to completion and works within agreed priorities.
- Demonstrate a positive attitude toward the inclusion of people with disabilities in their local communities.
- Efficient problem-solving skills.
- Supports and participates in continuous improvement in a rapidly changing environment.
- Desire to participate in ongoing professional development.
- Able to deal with matters of a confidential and sensitive nature.
- Able to work under pressure.
- Able to meet deadlines.
- Highly motivated
- Demonstrated ability to excel in a changing environment.
- An understanding of the value and importance of quality in all that Blossom Community Care does.
- Ability to plan, schedule and meet agreed deadlines in the completion of tasks.
- The ability to accept change in achieving a common vision for the service.
- Responds in a positive and flexible manner to change.
- Commits to achieving quality outcomes for Participants.

**Corporate Accountabilities and Responsibilities**

All staff at Blossom Community Care sign compliance for the Code of Conduct. The key principles are