Outpatients Officer

Your Role at St John of God Midland Hospital

In this role, you will be responsible for coordinating the provision of high-level clerical services to the Outpatient Department.

The Position- Provide a reception service to meet the daily requirements for outpatient services.- Create and maintain patient information in the Patient Administration System in a timely manner.- Monitor and manage the waitlists for all specialties and ensure patients are booked within timeframe of category and if unable to, that this is escalated to the HOD/Manager.-
- Ensure all appointments are correctly booked into WebPAS and patients are appropriately notified of their appointments.- Receive all Outpatient-related telephone calls, evaluate and initiate any action required.- Ensure all appointments are correctly booked, and patients are appropriately notified of their appointments and any costs involved.- Update and maintain Genie database as required.- Submit invoices to Private Health Funds as required.

Position Requirements

You will have experience in varied clerical duties and reception with a strong front line and customer focus, with proven strong verbal and written communication skills with the ability to be flexible and work as part of a team.

To succeed you will have experience in the use of varied computer software packages including Patient Administration systems and MS Office products including Word, Outlook and Excel with Accurate data processing/keyboard skills. You will also demonstrate initiative and be able to organise and prioritise clerical tasks with mínimal supervision.
- Previous experience with billing including the use of Genie, private health funds and eftpos would be highly desirable._

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $66,608 to $71,901 pro rata, plus 11.5% superannuation- A Permanent part time position working 45.6 hours per fortnight (3 days per week - Wed, Thurs and Fri)- Discounts on hospital services & private health insurance- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options- Free on-site parking- Access to fitness and wellbeing benefits through Fitness Passport- Innovative Professional Development opportunities- A welcoming and supportive culture- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
- +All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements_

For enquiries contact Chloe Wenzel, Outpatient Team Leader on (08) 9462 4032.
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._