Department Manager

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

In your role as a Bunnings Department Manager / Coordinator you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Leaders in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Our Toowoomba North Warehouse is a fantastic team of 115+ Team Members including a knowledgeable and amazing leadership team.

Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices.

You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers.

Please note that due to the Easter Public Holidays we will be looking to book in interviews Post-Easter Monday.

What’s involved:

- Recruiting, Training and Developing new Team Members
- Ensuring H&S standards across your department and store
- Action customer feedback to improve the end-to-end customer experience
- Coordinating Stock, Visual Merchandising and Replenishments

Who we're looking for:
As a Coordinator for Bunnings you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Health and Safety and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations. A personal interest in DIY is always a plus, however we will give you all the skills you’ll need and show you the ropes.

You’ll need:

- A genuine passion for customer experience
- Be able to approach, connect and confidently interact with customers and teams
- An eagerness to learn about products and services
- To act with integrity, be safe and do your best

What you will get from us:

- Training, Development and opportunity to grow your career
- 12 weeks paid parental leave, regardless of gender
- Team discount at Bunnings and other Wesfarmers brands
- Optional yearly Health Checks, Mental Health Support and Flu Vaccination programs
- Work-Boots Re-Imbursement

You’ll be part of a workplace where you’ll feel like you belong.

There’s so much on offer when you’re part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there’s the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.