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Cellar Door Manager Yarra Valley

3 weeks ago

Yarra Valley, Australia Frontline Recruitment Full time

**The Company**:
'Our passion for sharing seriously good wine - not too seriously - unites us. There's nothing we love more, than to rise above the noise and bring some joy to wine's all-too-sober conversations.'

We make the wines we love to drink and share, from delectable Pinot Noir to effervescent Moscato, starting every vintage with the finest grapes from our home in the Yarra Valley and beyond.

Our company wines have won a swag of awards over the years, consistently delivering exceptional quality, our hospitality is legendary and we've always stayed true to the philosophy of making awesome and accessible wines perfect for sharing.

We need a **Cellar Door Manager**:

- For **Revenue growth** of retail wine sales & c**ontinual improvement of wine experience.**

**Your Responsibilites**:
**Sales and Revenue growth**:

- Maximising sales at the cellar door through clear communication of targets and ongoing training and development of the cellar door team
- Ensuring consumer interactions are to a high enough standard to deliver positive word of mouth referrals
- Identifying opportunities to grow the wine led visitation to the venue
- The timely and effective distribution of information about venue marketing activities to all key staff
- Assist in the coordination and delivery of VIP, Media, and Trade visits driving visitation
- Creating and implementing strategies to increase database acquisition and club membership

**Wine experience**
- Ensuring the wine experience at cellar door supports the brand positioning and strategy
- Leading the cellar door team, delivering wine tasting experiences
- Building the wine knowledge and confidence of the broader casual team at.
- Ensuring delivery of wine tasting experiences at the tasting bar are to brand standards.
- Creating and ensuring consistent delivery of wine experiences, above and beyond the "tasting bar" guided tasting experiences (i.e. wine flights, wine events etc.)
- Engage with the leadership team in the identification and implementation of opportunities for improvement in wine experiences, consumer experiences and events

**Wine training and education**
- Delivering entry level wine training to all new staff members within the first 4 weeks of employment
- Organising and facilitating wine training programs across entry level to advance skill within the team
- Maintaining an engaging, approachable and fun approach to wine education and wine training.

**Company Perks?**
- **50% off Group Wines**:

- **25% of meals at the venue**:

- **Great Culture, Supportive team**:

- **Paid Public Holidays Addtional**:

- **Career Growth**

**Job Reference : 182926**

Alternatively, for a confidential discussion, please contact **Bethany Gonzalez **on **0435 832 377 **quoting the reference number above, or check out our website for other available positions.