Ecommerce Specialist

**About Us**:
Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 750+ stores, 35 brands and 40 online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Pivot, Timberland, Stylerunner, Palladium, Stance, Saucony, & Nude Lucy

**The Role**:
We currently have an exciting role for an experienced eCommerce Specialist to join our Performance Brands team As our e-Commerce Specialist you will be responsible for the management and maintenance of the HOKA, Saucony & Merrell ecommerce websites. You will assist the Ecommerce Manager to deliver the digital strategy and provide a superior ecommerce experience.

**Your key responsibilities will include**:

- Drive online sales to help meet financial targets and profit budgets. Ensure the experience for the online customer is reflective of the brand’s UPS’s & customer service values.
- Online product merchandising and daily review of site to ensure all product content is current, accurate, relevant and aligned with digital merchandising and content strategy
- Maintain the management categorisation of all products on-site, regularly updating new arrivals, best sellers and sale products
- Collaborate and liaise with product team to understand product delivery dates and SOH across the retail network to manage online product enrichment processes and timelines
- Support marketing campaigns, product launches and retail activities with regular and relevant content updates
- Manage homepage banner and website content updates to align with digital marketing calendar
- Support Ecommerce Manager with pricing & promotions as required
- Project manage online campaigns and promotional activity, including briefing in required assets, building EDMs and managing key dates to ensure on time delivery
- Support the CRM team to grow the subscriber database through implementation of tactical acquisition campaigns
- Support retail network in updating store contact details on the websites and through Google Places
- Liaise and collaborate with various departments to ensure we are delivering best in class, seamless customer experience
- Deliver on-brand, best-in-class online customer experience.
- Drive online sales to help meet financial targets and profit budgets. Trading the Online business to hit financial targets.
- Provide technical and testing support with responsive, problem-solving abilities.
- Ensure all administrative tasks are completed in a timely manner and reporting deadlines are met.

**To succeed in this role, you will need to have**:

- Demonstrated 3 + years in ecommerce management experience in a similar role
- E-store Operations background (Salesforce experience highly regarded)
- Experience within the footwear retail industry or wholesale background highly regarded
- Tertiary qualification in Marketing, business degree/diploma preferable
- Excellent written and verbal communication skills with the ability to foster strong relationships with key stakeholders
- Exceptional organisational skills with strong ability to prioritise and meet deadlines
- Ability to work independently and as part of team
- Highly self-driven with initiative to be hands-on to support wider team
- Excellent Analytical skills and experience with Google Analytics (or similar)
- Affiliation with Accent Group Core values and “Make It Happen” attitude.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.