Make An Impact Every Day

2 weeks ago

Strathpine, Australia Super Retail Group Full time

**About the Role**: We're on the lookout for an Employment Relations Advisor to play a critical role in supporting our people leaders across the business - from stores to distribution centres and customer care - helping drive consistent, fair and proactive people practices.

**What you’ll be doing**:You’ll be a trusted advisor, working closely with frontline and mid-level leaders to guide and coach them through a wide range of employment matters, including:

- ** Workplace Guidance That Matters**:Advising on workplace concerns such as performance, conduct, capacity, and casual employment.
- ** Driving Fair and Consistent People Practices**:Supporting leaders in the management of probation, underperformance, and behavioural concerns.
- ** Championing Wellbeing in the Workplace**:Providing coaching on long-term illness, mental health issues and non-work-related injuries.
- ** Managing Risk with Confidence**:Reviewing and approving terminations in qualifying periods and for unsuitable casual team members.
- ** Knowing When to Escalate**:Escalating workplace investigations to the specialist Case Management team where needed.
- ** Seamless ER Support Across the Business**:Partnering with HR Connect to ensure seamless advice and business support.
- ** Protecting Data, Ensuring Compliance**:Maintaining high standards in data governance.

**What we’re looking for**:

- Experience in an employment relations advisory or generalist HR role.
- Strong working knowledge of Australian employment legislation (NZ is a bonus).
- Proven experience providing advice and coaching to leaders in a commercial environment.
- Ability to balance empathy with compliance, influence with credibility, and detail with pragmatism.
- A continuous improvement mindset and the confidence to speak up, suggest ideas, and get involved.
- Proficiency in HRIS, case management, or ticketing platforms.

**Bonus points for**:

- Qualifications in HR, IR or Labour Relations.
- Mental Health First Aid Certification.

**Why this role is a great growth opportunity**:

- ** Variety & Exposure**: Work across a range of issues that will build your capability in both advisory and tactical ER - no two days are the same.
- ** Development Pathway**: Be mentored by experienced ER practitioners and leaders, and gain exposure to formal processes, investigations, and continuous improvement projects.
- ** Upskill Leaders**: Play a part in lifting capability across the business by helping build resources, tools and knowledge that empower leaders to manage their teams confidently.
- ** Collaborative Culture**: You’ll be part of a connected, people-first HR team that values shared learning, professional growth and real teamwork.
- ** Impact Across ANZ**: Support both Australian and New Zealand operations with best-practice advice.

**Our Culture of Inclusion**:_Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience._

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