Service Technician

**About the company**:
Our client is a multinational organisation specialising in sensor-based solutions for the food industry. With 50+ years of experience, they prioritise sustainability and innovation. Empowering employees to take calculated risks and challenge conventional thinking, they prioritise safety and responsibility in their approach to customers, products, and fellow employees. Join a team committed to making a positive impact on the world.

**About the role**:
Our client is seeking service technichians to join their team on a permanent basis, commencing immediately in Melbourne & Sydney.

As a Field Service Technichjian will support the wider Technician team in maintaining, servicing and repairing our clients (RVM) reverse vending machine installations to ensure maximum uptime & customer satisfaction. This role will focus on conveyors, sensors, mobile comms and other equipment. Whilst you will visit the head office and warehouse occasionally for administration and to collect spare parts, you will mainly be on the road.

**What you'll be doing**:

- Conducting corrective servicing by analysing, diagnosing, and rectifying equipment issues to minimise downtime of RVM installations
- Performing preventative servicing by servicing and maintaining installed equipment, including scheduled maintenance visits
- Reporting on service assignments and faults, both online and on paper
- Assisting in the installation and commissioning of RVM installations after completing training
- Providing excellent customer service to shopping center staff, and occasionally to members of the public if required
- Ensure that your equipment, spare parts and van kit is always complete according to inventory
- Undertaking cleaning of equipment

**About you**:

- Form of Electrical trade qualification or similar (Australian recognised) ("A"Grade or industry exereince)
- Previous experience interacting face to face with customers.
- Strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical and electronic equipment
- Unrestricted driver's license and willing to submit a clear full driving history record
- Ability to work across a 7-day rotating roster, including weekends (as required)
- Based in the Western Suburbs of Melbourne & Sydney CBD
- Clear Police Check
- Willingness to complete a a Drug and Alchol screening and medical

**Benefits and perks**:

- A company vehicle for work and personal use, plus tools
- 5 weeks annual leave
- Paid day of leave on your birthday
- Corporate discounts including private health cover
- An international working environment with a mission to transform resource usage and minimise waste
- An inclusive company culture that values diversity, well-being, and strong camaraderie among teammates
- Global career opportunities with a strong record of promoting from within
- Professional training and development opportunities to help you succeed
- A collaborative environment that encourages innovation and outside-the-box thinking

If your looking for a stable opportunity with a leading organisation shaping the industry APPLY TODAY

**Our Commitment to Diversity & Inclusion**

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

**Right to Work**
- The above position is open only to applicants who have a current right to work in Australia. _Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
- Apply

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