Showroom Manager

**Branch Manager - Operations & Sales Focus**
**Location: Lidcombe Showroom**

Empire Office Furniture is one of Australia’s leading office furniture retailers, proudly servicing high-profile corporates, government departments, and regional businesses for over 40 years. We are a privately owned business with a trusted reputation for delivering quality workstations, seating, and commercial furniture. With eight showrooms across NSW and QLD, we continue to grow through operational strength and customer service excellence.

**The Role**:
We’re seeking a **hands-on Branch Manager** to lead our **Lidcombe team**, with a focus on **operational efficiency, team leadership, sales performance and process compliance**. Reporting to the Branch Operations Manager, this is a great opportunity for experienced **managers** with an operations focus looking for better work/life balance (_no weekends_) and a fresh industry challenge.

We’re open to strong people leaders from outside the industry who thrive on accountability, problem-solving, and building high-performance teams.

**Key Responsibilities**:

- Oversee daily branch operations across showroom, warehouse, logistics and admin
- Coordinate staffing, resource allocation, and scheduling to maximise workflow efficiency
- Ensure operational compliance with company procedures and safety standards
- Monitor inventory levels, manage stock movement, and maintain accurate reporting
- Lead and support commercial fit-outs and delivery logistics
- Drive the implementation of corporate strategies and continuous process improvement
- Coach and manage team performance with clear KPIs and accountability
- Engage in sales activity, customer interactions and showroom presentation as needed
- Take full responsibility for branch-level reporting, budgeting, and operational metrics

**What You’ll Bring**:

- Proven experience in operations, retail or branch management
- Strong leadership and communication skills - able to manage, train and hold a team accountable
- A practical, hands-on approach to solving problems and improving processes
- Organised, detail-focused and confident working with systems and reports
- A willingness to learn and adapt — furniture industry experience is great but not essential
- A customer-first mindset and ability to juggle competing priorities in a busy environment
- Demonstrated ability to communicate with a wide range of stakeholders including customers, team members, suppliers, and head office?

If you’re ready to lead a high-performing branch and thrive in a structured, operational role — we’d love to hear from you.

Pay: $70,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person