Customer Service Team Member

**Title**:Customer Service Team Member

**Location**:Box Hill, VIC, AU, 3128**Job Posting Date**:8 Oct 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you

**Business Service Centre Officer**
- Permanent Part time Role
- Business Service Centre, Box Hill and Maroondah Hospitals
- For a great place to learn and work GO EAST

**Eastern Health**
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan - which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.**About the role**
- An opportunity exists for a customer service whiz to join the Business Service Centre on a Permanent Part Time basis, you will ideally have experience in the healthcare environment in a customer facing reception/administration role.- Eastern Health provides the largest range of public healthcare services for the communities of Melbourne’s east and outer east.- Eastern Health operates from many different locations, our largest sites include Angliss Hospital, Box Hill Hospital, Healesville and District Hospital, Maroondah Hospital, Peter James Centre, Turning Point Alcohol and Drug Centre, Wantirna Health, Yarra Ranges Health, Yarra Valley Community Health.-
- This role is for the shifts listed below - additiopnaql benefits include six weeks of annual leave pr annum and access to salary packaging/employee benefit.- Friday 0900-1700
- Saturday 0700-1500
- Weeks 2 & 4- Friday 1500 - 2100
- Sunday 0700-1500
- Ideally the successful applicant would have additional availability to cover a variety of shifts (day, evening, night and weekends) to assist with planned and unplanned leave as needed.**About you**
- To be successful in this role you will possess:
- Exceptional customer service skills and previous experience in a customer service role
- An interest in healthcare, previous experience in the health environment would be advantageous but not essential
- A team focus with the ability to work well as part of a diverse team
- Strong computer skills
- An eagerness to learn and develop your skills
- Flexibility to work additional hours would be beneficial
- Excellent communication and organisational skills
- Extremely reliable with a strong work ethic

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.**What we offer**
- Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**- **Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- Position Description Link- Contact Person: Leilani Humphreys- Contact Number:0422 830 606-
- Job Posting End Date: 22/10/24- Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)**Our Values in Action**:

- Respect for all | Safe always | Partnering in care | Learning and improving every day