Coordinator Learning and Development

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**

The Core Learning Team delivers operational learning and training priorities across the Region and contributes to State-wide learning initiatives. The Learning and Development Coordinator is involved in designing, developing, implementing, and evaluating programs that enhance and strengthen volunteer capabilities, supporting their roles in CFA services. Applicants must have Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards and environment of an RTO.

Key responsibilities of the role will include the following:

- Collaborate with each district's Acting Chief Fire Officer (ACFO) to develop a comprehensive training plan that addresses district needs and objectives.
- Liaise with key stakeholders, including ACFO and Fire & Emergency Management (F&EM), to ensure the training plan is effective and implementable.
- Work with DPC Training Sub Committees to validate training objectives and support F&EM capability development through the Brigade Annual Review process.
- Coordinate training scheduling, delivery and resource preparation, including tracking and ordering materials.
- Communicate with internal and external customers and providers and prepare reports on training activities and performance metrics, analysing findings to support planning.
- Implement and monitor evaluation processes, manage training records (entry, processing, assessment, validation, archival) and maintain an inventory of training resources.
- Supervise and train administrative staff to uphold standards and support the Lead Learning and Development in managing the Learning Management System (LMS) and Student Management System (SMS).
- Ensure compliance of learning materials with AQTF standards to maintain CFA's RTO status and prepare requests for information on member training activities.

**About You**
- Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards and environment of an RTO.
- Well-developed written communication skills to develop reports & correspondence and to convey training information and objectives to internal & external customers.
- A contemporary understanding of competency-based learning & development business practices
- Proven ability to manage numerous, varied and concurrent projects within budget, quality and time parameters.
- Well-developed interpersonal, written and verbal communication
- Proven ability to work autonomously and as an effective member of a (virtual) team

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete a National Police History Check, Working Rights Check, hold a valid Working with Children Check and have a valid drivers license.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

**Applications close: 11:59pm 25/05/2025