Front Office Coordinator Warringah Mall

4 days ago

Brookvale, Australia Bupa Full time

**Why Bupa?**
- Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
- Over 160 practices Australia wide - Move with us
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Full-time permanent position with future career progression opportunities

**About the Practice**:
Our **Bupa Dental Warringah Mall** practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced **Front Office Coordinator** as we prepare for a significant growth in customer volumes. This role is suitable for an experienced Dental Assistant with fantastic people and leadership skills, ready to push to the next level. Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practice **here.**

**The Opportunity**:
We have a versatile, exciting and rewarding opportunity at our Brookvale, NSW practice available for a Front Office Coordinator seeking permanent full-time work:

- Modern dental practice with 5 chairs running a wide range of dental treatments
- Friendly, fun and dedicated team
- No weekend work ever, regain work life balance
- Convenient shopping centre location with train and bus stations on site
- Meet and greet patients, providing a great first impression
- Lead a small team of two receptionists, reporting to the Practice Manager
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

**You'll be**:

- Available to work full-time, Monday to Friday - possible weekends
- Previous Dental Reception experience will be highly regarded but not essential, full training provided
- Suitable to a senior receptionist looking to take the next step in their career
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

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