Client Services Manager

2 days ago

Modbury, Australia GemCare Support Services Full time

Focus to continue to grow the business and develop relationship management strategy for the organisation.
- Work closely with the Directors, Service Manager on expanding the business and developing new marketing initiatives.
- Proactively nurturing leads in the pipeline & maintaining meaningful engagement throughout the participant journey.
- Attending & representing Gemcare Support Services across networking events, conferences, & other important relationship building events.
- Regularly engage with internal/external key stakeholders with an aim to build strong connections and grow referrals.
- Foster strong internal relationships with key areas of the business - including intake, operations, quality, business support and marketing.
- Proactive engagement with regulation functions and processes and attendance at NDIS related events and information sessions.
- Develop and maintain knowledge of Gemcare Support Services’ operational trends and NDIS policy changes.
- Identify and lead business development opportunities proactively.
- Bringing new participants referrals and Meeting KPIs
- Develop and execute marketing strategies to promote the business in new marketplaces and increase brand awareness.
- Contacting potential Participants to establish rapport and arrange meetings.

**Job Type**: Casual

Pay: $80,000.00 - $100,000.00 per year

**Benefits**:

- Travel reimbursement

Schedule:

- 8 hour shift
- Day shift
- No weekends

Work Location: In person

Application Deadline: 01/08/2025

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