Administration Officer

7 days ago

Brisbane, Australia RSL Queensland Full time

Use your skills to make a meaningful difference to the lives of veterans and their families.

**01st August, 2025**:
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose _- _to provide care, commemoration and camaraderie _- _is as strong as ever.

With Australia’s most successful prize home lottery backing us, we’re able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, you’ll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.

And most importantly, you’ll be making a real difference in veterans’ and their families’ lives.

**Why work at RSL Queensland**. Open, flexible, supportive, empowering - they’re some of things our team love most about RSL Queensland.

**What else makes us great**:

- Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits on top
- Extensive training/development opportunities
- Bring your whole authentic self to work each dayand be part of a supportive environment
- You’re gifted 3 additional days of leave at Christmas
- Financial support and study leave to undertake higher educational courses related to work
- Work in an environment that values all voices - have an influence, be the difference
- Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services

**Now, a bit about the role**:
The Admin Services team are the team that help the wheels go round at RSL Queensland. They flex in to support on ad hoc administration tasks, they’re the warm greeting in reception, and they’re the team that fill our kitchens at Anzac House and 100 Wickham with snacks, drinks (and some would say joy). As an Administration Officer, no task is too big or too small - from general office support services and attending to reception, to cleaning out the coffee machine and unpacking the dishwasher. This role turns its hand to anything and is happy to support.

This is a **permanent full-time position**based in the office between our two Fortitude Valley sites and reports into the Team Leader, Administration Services. Office hours are from 8.30 - 4.30pm.

**What’s required to succeed**:
This role requires a warm and friendly demeanour, a can-do attitude and a willingness to lean in an provide support when needed. You’ll work autonomously and as part of a driven and caring team.
- Minimum 2yrs previous reception experience intermediate working knowledge of Microsoft Word, Excel, Outlook
- Well-developed written communication and interpersonal skills Demonstrated ability to build relationships
- Proven administration skills
- Excellent customer service skills
- Practical experience in a similar role
- Ability to maintain confidentiality and privacy of information
- Practical thinking and ability to deal with reactive situations in a calm and coordinated manner
- Ability to work as part of a team, and autonomously, but always in the best interests of the team

Embracing collaboration and innovation, we work as one to lead the change veterans need. We’re not afraid to go the extra mile or seek better ways of doing things. We look out for each other; we value all voices and respect perspectives that may differ from our own; and everything we do, we do with heart.

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